Housekeeper

GCP Prussia Hotel Management; King of Prussia (PA); On-site; USD 26,000 - 34,000; Full time

Job summary

Residence Inn in King of Prussia, PA is seeking a dedicated Housekeeper to join Gulph Creek Hotels' team. You will maintain clean, inviting guest rooms and public areas to exacting hotel standards and ensure guests' needs are met promptly and courteously.

The ideal candidate demonstrates strong attention to detail, can work independently or with a team, and communicates clearly with guests and colleagues. We offer competitive pay, PTO, and holiday pay as part of our hospitality culture.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in housekeeping, hotel, hospitality, or customer service preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and commitment to cleanliness.
• Ability to work efficiently in a fast-paced environment.

Responsibilities

• Greet guests and team members in a friendly and professional manner.
• Provide exceptional guest service and respond to guest requests promptly and courteously.
• Clean and maintain assigned guest rooms and suites according to established hotel standards.
• Make beds, change linens, and replace towels and other guestroom supplies as needed.
• Dust, vacuum, sweep, and mop floors in guest rooms and assigned areas.
• Clean and sanitize bathrooms, including tubs/showers, toilets, sinks, mirrors, and fixtures.
• Replenish guestroom amenities, toiletries, linens, and supplies.
• Empty trash and ensure all guest rooms are clean, organized, and free of debris.
• Inspect guest rooms to ensure cleanliness and proper presentation before they are released for guest occupancy.
• Report maintenance issues, damages, missing items, or safety concerns to the appropriate department promptly.
• Maintain cleanliness and order in housekeeping closets, supply areas, hallways, and other assigned areas.
• Transport clean and soiled linens to and from designated areas efficiently and safely.
• Assist with laundry duties and linen handling as needed.
• Safely operate vacuums, mops, cleaning equipment, and other housekeeping tools.
• Use cleaning chemicals and supplies according to manufacturer instructions and company safety standards.
• Respond to guest requests for additional towels, amenities, or other items in a timely and courteous manner.
• Maintain the cleanliness and presentation of public areas as assigned.
• Communicate effectively with team members and other departments, including Front Desk, Maintenance, and Management.
• Follow all safety, sanitation, and operational standards.
• Maintain a high level of professional appearance and consistent attendance.
• Keep work areas, housekeeping carts, and supply areas clean and organized.
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions.
• Perform additional duties as assigned.

Skills

Communication

Language: English

Attention to detail

Time management

Customer service

Education

High School Diploma

Job description

We are seeking a guest-oriented and detail-focused individual to join our team as a Housekeeper at the Residence Inn located in King of Prussia, PA!

This property is managed by Gulph Creek Hotels in Wayne, PA. Join a company that values hospitality, teamwork, and growth.

Why Work With Us?

• Competitive Pay
• Paid Time Off/Vacation Time
• Holiday Pay

Key Responsibilities

Greet all guests and team members in a friendly and professional manner

Provide exceptional guest service and respond to guest requests promptly and courteously

• Clean and maintain assigned guest rooms and suites according to established hotel standards
• Make beds, change linens, and replace towels and other guestroom supplies as needed
• Dust, vacuum, sweep, and mop floors in guest rooms and assigned areas
• Clean and sanitize bathrooms, including tubs/showers, toilets, sinks, mirrors, and fixtures
• Replenish guestroom amenities, toiletries, linens, and supplies
• Empty trash and ensure all guest rooms are clean, organized, and free of debris
• Inspect guest rooms to ensure cleanliness and proper presentation before they are released for guest occupancy
• Report maintenance issues, damages, missing items, or safety concerns to the appropriate department promptly
• Maintain cleanliness and order in housekeeping closets, supply areas, hallways, and other assigned areas
• Transport clean and soiled linens to and from designated areas efficiently and safely
• Assist with laundry duties and linen handling as needed
• Safely operate vacuums, mops, cleaning equipment, and other housekeeping tools
• Use cleaning chemicals and supplies according to manufacturer instructions and company safety standards
• Respond to guest requests for additional towels, amenities, or other items in a timely and courteous manner
• Maintain the cleanliness and presentation of public areas as assigned
• Communicate effectively with team members and other departments, including Front Desk, Maintenance, and Management
• Follow all safety, sanitation, and operational standards
• Maintain a high level of professional appearance and consistent attendance
• Keep work areas, housekeeping carts, and supply areas clean and organized
• Adhere to all company policies and procedures and consistently exemplify company values in all interactions
• Perform additional duties as assigned

Qualifications

• High School Diploma or equivalent preferred
• Previous housekeeping, hotel, hospitality, or customer service experience preferred
• Ability to work independently and as part of a team
• Strong attention to detail and commitment to cleanliness
• Ability to work efficiently in a fast-paced environment

Skills & Abilities

• Strong communication and interpersonal skills
• Ability to read, write, and speak English effectively
• Basic math skills, including addition, subtraction, and percentages
• Ability to multitask, prioritize assignments, and stay organized
• Ability to follow written and verbal instructions
• Strong attention to detail and ability to maintain consistent cleanliness standards
• Ability to interact professionally and courteously with guests and coworkers

Physical Requirements

• Regularly stand, walk, and use hands for extended periods
• Frequently reach with hands and arms
• Frequently bend, kneel, stoop, crouch, and reach while cleaning guest rooms and bathrooms
• Ability to push and pull housekeeping carts and cleaning equipment
• Ability to lift, carry, push, and pull cleaning supplies, linens, and other materials
• Exerting up to 75 pounds of force occasionally, and/or 50 pounds of force frequently, and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
• Ability to use various cleaning equipment and housekeeping tools
• Must have close and distance vision, color vision, and focus ability
• Ability to work safely with cleaning chemicals and housekeeping equipment
• Ability to perform repetitive physical tasks throughout the workday