Banquet Server

Blue Hill Country Club; Canton (MA); On-site; USD 7,700 - 11,000; Full time

Job summary

Blue Hill Country Club in Massachusetts, United States is seeking a Front of House Server to welcome guests and provide attentive dining service, ensuring a great guest experience. You will stay informed about the menu, assist with drink service and wine pouring, and help with events as needed.

Requirements include previous serving experience, excellent English communication, and a high school diploma or equivalent. The role involves fast-paced service, gratuities, and a professional appearance.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience required.
• Excellent English communication skills required.

Responsibilities

• Prepare tables with napkins and utensils, refill condiments, and handle prep tasks.
• Stay updated on menu choices, specials, and deviations; know kitchen items running low.
• Manage reservations and direct guests to tables; present menus and suggest dishes; assist with drinks.
• Deliver items and fulfill guest needs; offer desserts and beverages; clear courses and replenish utensils.
• Prepare mixed drinks for service and pour wine at tableside.
• Handle revenues, issue receipts, balance server chits and receipts.
• Perform basic cleaning tasks as directed and fill in for absent staff.
• Assist with special events as needed.
• Greet guests and members warmly with a friendly greeting; maintain grooming standards.
• Understand and communicate available products and services at the resort; basic cooking familiarity.

Skills

Oral communication

Interpersonal skills

English fluency

Education

High school diploma or equivalent

Job description

Job overview: The purpose of this position is to interact with our guests and ensure they have a great experience when dining at the Country Club. Front of House Service Staff are responsible for positive guest interactions while serving guests in a friendly and efficient manner. At all times, servers are expected to be attentive to our guest needs and making them feel welcome, comfortable, important and relaxed.

General responsibilities:

• Prepares the tables, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparation tasks.
• Staying updated on current menu choices, specialties and menu deviations, knowing if the kitchen staff is running out of any items, etc.
• Handle the table bookings, direct customers to their tables, presenting menus, suggesting dishes, assisting in drink selection, informing customers about food preparation details, communicating specific customer needs to the cooks.
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Prepare mixed drinks for service to your customers tables.
• Properly open and pour wine at the tableside.
• Obtaining revenues, issuing receipts, accepting payments, and correctly balancing Server chits and receipts.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Assisting with special events as needed.
• Greet all guests and Members warmly with an appropriate greeting.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Must have some familiarity with basic cooking skills.

Job qualifications:

• Education: High school diploma or equivalent preferred.
• Experience: Previous serving experience required.
• Excellent oral communication skills required.
• Positive interpersonal skills required.
• Must speak English fluently and be able to write in basic English.

Pay:

• Banquet Servers at $6.75/hour plus gratuities.

Blue Hill CC offers a high paced and friendly environment that services our high end clientele.