Server

Craft Food Halls; Waltham (MA); On-site; USD 30,000 - 45,000; Full time

Job summary

Craft Food Halls in Waltham, Massachusetts is looking for a dedicated individual to join their team as a guest engagement specialist. You will be responsible for providing exceptional service by utilizing interpersonal skills and knowledge of our food and beverage offerings. Your role involves assisting guests through manual ordering, maintaining cleanliness of the restaurant, and ensuring a positive experience that embodies our core values of Love, Energy, and Food.

Responsibilities

• Utilize interpersonal skills and anticipate guests' needs.
• Understand food and beverage offerings.
• Engage in suggestive selling with guests.
• Ensure knowledge of food and beverage presentation.
• Assist guests with manual ordering.
• Maintain guest safety and alcohol awareness.
• Stock and maintain cleanliness of the bar areas.
• Ensure overall cleanliness of the restaurant.
• Create the most positive experience for guests.

Job description

Responsibilities

• Utilizing a combination of interpersonal skills and anticipating guests' needs.
• Understanding food and beverage offerings.
• Suggestive selling with guests.
• Understanding and knowledge of food and beverage presentation.
• Assisting guests with manual ordering.
• Guest safety & alcohol awareness.
• Stocking, cleanliness and overall presentation of the bar and bar areas.
• Maintaining cleanliness of the restaurant.
• Creating the most positive experience.

You are Craft Food Halls' ultimate tour guide. This is done through embodying and promoting Love, Energy, Food.