Server

Milwaukee-Improv; Town of Brookfield (WI); On-site; USD 24,000 - 42,000; Full time

Job summary

The Milwaukee Improv in Brookfield, WI is seeking energetic Servers to join our team. You will take orders, input them into the POS, and deliver a memorable dining experience with a focus on hospitality.

Ideal candidates are friendly, outgoing, and able to work nights and weekends. Prior restaurant or club experience and ServSafe/TIPS or LEAD certification are a plus. Laughter and teamwork are part of the job—the Improv welcomes you to apply.

Qualifications

• Thrive in fast-paced environments with a focus on teamwork.
• Friendly, outgoing, and excellent communication skills.
• Ability to work flexible hours, especially nights and weekends.
• High school diploma, or equivalent work experience.
• 1+ year of experience in restaurants or clubs.
• ServSafe Food Handler and TIPS or LEAD Certificate ensuring compliance with county/state requirements.
• Knowledge of food safety and sanitary procedures.
• English communication for guest interactions.
• Professional appearance and demeanor.
• Ability to stand or walk for an 8-hour shift.

Responsibilities

• Provide direct service to guests by taking orders for food and beverages and inputting into the POS.
• Make menu recommendations and assist guests with selections.
• Ensure guests are of legal age for alcohol and monitor consumption when needed.
• Coordinate with bartenders, bussers, and runners to maintain service stations.
• Suggest improvements to service based on feedback and breakdowns.
• Maintain clean glassware, utensils, and place settings for efficient service.

Skills

Teamwork

Customer service

Communication

English fluency

Money handling

Education

ServSafe Food Handler

TIPS or LEAD Certificate

Tools

POS System

Job description

Description

Do you like having a blast and working with great people? We do! If you want to feel excited on your way to work and can't wait to be a part of a team that delivers laughter to customers and team members, the Improv could be the place for you! Laughter is literally part of the job!

The Milwaukee Improv is looking for energetic and outgoing Servers to join the team. Before you apply, check out the job duties below:

Job Duties

• Have passion for true hospitality!
• Must love taking care of all guests! We strive to create a memorable experience for all patrons, so top-notch customer service is a must.
• Say yes, thank you, my pleasure, or allow me 1000 times per shift!
• Provide direct service to guests by taking orders for food and beverage and inputting correctly into the POS, our goal is to avoid food waste!
• We want you to make recommendations to our guests so you will have to be super comfy and familiar with menu items.
• Make sure that everyone ordering alcohol is old enough to legally partake and identify if a guests needs to stop drinking to avoid over intoxication.
• Be attentive to whether a guest needs to find transportation home due to alcohol intake and inform appropriate members of management.
• Partner with bartenders, bussers, and or runners to ensure service stations are set-up, maintained, and broken down correctly.
• Give us suggestions on how to enhance service whenever a breakdown is identified, we want to hear from you frequently!
• Clean glassware, utensils, and place settings as needed to ensure efficient operations on the service floor.

Minimum Qualifications

• Thrive in fast paced environments with a focus on teamwork!
• Friendly, outgoing, and excellent communication skills!
• Ability to work flexible hours, especially nights and weekend.
• High school diploma, or equivalent work experience.
• 1 or more years of experiences in restaurants or clubs
• ServSafe Food Handler and TIPS or LEAD Certificate ensuring compliance with any county or state requirements.
• Knowledge of food safety and sanitary procedures.
• Sufficient math ability to accurately count and handle money and sufficient communication in English to ensure effective interactions with guests.
• Consistently demonstrate a professional appearance and demeanor.
• Be able to stand or walk for an 8-hour shift.

About the Improv:

For over half a century, the Improv Comedy Clubs have remained the premier stages for live comedy in the United States. Over the decades, the talent who have graced our stages represent the Who's Who in American comedy, including Richard Pryor, Billy Crystal, Lily Tomlin, Andy Kaufman, Eddie Murphy, Jerry Seinfeld, Tim Allen, Jay Leno, Chris Rock, Dane Cook, Ellen DeGeneres, Jamie Foxx, Adam Sandler, Jeff Dunham, and Dave Chappelle.

Today, the Improv stage continues to be the premier live venue for comedians and comedy lovers alike. Check us out at www.improv.com!