Server

IHOP; Sumter (SC); On-site; USD 9,987 - 27,552; Full time

Job summary

IHOP in Sumter, SC is seeking a Server to deliver friendly, efficient table service in a fast-paced, family-friendly environment. As a server you will greet guests, take orders, communicate clearly with the kitchen, and ensure guests have a positive dining experience.

This full-time position requires reliability, punctuality, and the ability to follow IHOP guidelines and safety standards while maintaining a clean, welcoming dining room.

Qualifications

• Must be able to speak, read and write English proficiently.
• Reliable transportation to get to work on time.
• Legally authorized to work in the United States and at least 18 years old.

Responsibilities

• Develop and maintain professional relationships with guests and team members.
• Follow Server Guidelines to Great Guest Service for a high-quality guest experience.
• Handle guest complaints promptly and invite return visits.
• Communicate guest food orders and service requests accurately and timely.
• Memorize IHOP terminology, abbreviations, methodologies and menu knowledge.
• Ensure cash handling and SOP compliance for guest checks.
• Stock and rotate supplies in service areas and dining room.
• Maintain cleanliness per IHOP safety and sanitation guidelines.
• Clear and reset tables, chairs and dining areas after guests leave.
• Perform cleaning duties as per posted charts.
• Adhere to IHOP uniform and appearance standards.

Skills

English proficiency

Job description

IHOP

Server

Sumter, SC 29150 - $7.25 - $20.00 / hour - full time

Job Description

Walking open interviews Daily from 2pm-6pm

Essential Duties and Responsibilities

• Develop and maintain professional functional working relationships with IHOP Team Members and guests
• Execute the "Server Guidelines to Great Guest Service" per IHOP SOP to ensure a high-quality guest experience.
• Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests and invite them to return.
• Communicate guest food orders and service requests in an accurate and timely manner.
• Memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge.
• Comply with SOP methods in regard to guest checks and maintaining cash control.
• Stock and rotate all needed supplies in the service areas and dining room
• Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation and safety guidelines.
• Clear, clean and reset tables and clean chairs, booths and floors after guests leave.
• Perform all cleaning duties according to posted cleaning charts.
• Comply with IHOP uniform and appearance standards per SOP guidelines.
• Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• has a reliable form of transportation to get to work on time
• willing to submit to a background check and take a drug test
• can speak, read and write English language proficiently
• legally authorized to work in the United States
• must be at least 18 years old or older