Server

IHOP; Spokane (WA); On-site; USD 19,286 - 27,552; Full time

Benefits offered by this job

Flexible Hours

Extensive Training

Real Advancement Opportunities

Job summary

IHOP in Spokane is hiring for a server role. You will develop professional relationships with guests and team members, execute IHOP service standards, and handle guest requests to ensure a top dining experience.

You will memorize IHOP terminology, follow SOPs on cash handling, and maintain cleanliness. Flexibility for shifts and a team-oriented attitude are required.

Qualifications

• Teamwork and communication skills are essential.
• Ability to multitask and act quickly in a fast-paced setting.
• Flexible and prepared to work in shifts.
• Experience as a server is a plus.

Responsibilities

• Develop and maintain positive relationships with IHOP Team Members and guests.
• Follow IHOP SOP to deliver high-quality service.
• Handle guest concerns promptly and invite return visits.
• Relay accurate food orders and service requests.
• Memorize IHOP terminology, abbreviations, and menu offerings.

Skills

Teamwork

Communication

Multitask

Shift work

Cash handling

Team player

WA food handler permit

Job description

Benefits

• Employee discounts
• Paid time off

Job Summary Responsibilities

Develop and maintain professional functional working relationships with IHOP Team Members and guests.

Execute the service standards per IHOP SOP to ensure a high-quality guest experience.

Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.

Communicate guest food orders and service requests in an accurate and timely manner.

Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.

Comply with SOP methods in regard to guest checks and maintaining cash control.

Stock and rotate all needed supplies in the service areas and dining room.

Comply with all federal, state and local regulations as well as the IHOP Safety Manual and SOP health, sanitation, and safety guidelines.

Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.

Perform all cleaning duties according to posted cleaning charts.

Comply with IHOP uniform and appearance standards per SOP guidelines.

Perform other assignments or tasks as assigned by the General Manager, Assistant Manager or acting supervisor.

Qualifications

Prior experience as a server is a plus.

Must showcase teamwork and communication skills.

Must be able to handle money transactions responsibly.

Must be able to multitask and act quickly.

Must be flexible and ready to work in shifts.

Must maintained an active WA food handler permit.

Must be a team player.

Benefits/Perks

• Flexible Hours
• Extensive Training
• Real Advancement Opportunities