Server

Ballpark Village St. Louis; St. Louis (MO); On-site; USD 25,000 - 35,000; Part time

Job summary

A premier entertainment venue in St. Louis seeks an energetic Server to greet and serve guests in a vibrant environment. Responsibilities include taking beverage and food orders, ensuring guest satisfaction, and maintaining professionalism. Ideal candidates will have at least one year of serving experience in a fast-paced venue, knowledge of liquor brands, and strong communication skills. The role may involve handling physical items weighing up to 50 pounds and requires the ability to work nights and weekends.

Qualifications

• 1+ years of experience in a fast-paced food and beverage venue, preferably in nightlife.
• Must meet state legal age requirements.
• Ability to read and write effectively.

Responsibilities

• Greet guests and take drinks and food orders professionally.
• Serve cocktails and menu items to guests, upselling as necessary.
• Ensure guest satisfaction while monitoring alcohol consumption.

Skills

Fluent English

Customer service

Knowledge of liquor brands

Communication skills

Education

Alcohol awareness certification

Valid health/food handler card

Job description

Overview

Ballpark Village — The center for St. Louis regional entertainment hosting more than an estimated 4.5 million visitors annually with 150-plus events per year. Located in the heart of the central business district and adjacent to Busch Stadium, Ballpark Village is surrounded by parking and has unprecedented highway access for the region. The first phase contains more than 100,000 sq.ft. of retail and entertainment including flagship anchors Cardinals Hall of Fame Museum and Cardinals Nation Restaurant, St. Louis Live! and Anheuser-Busch Brew House.

Responsibilities

• Greet all guests and take beverage and food orders in a prompt and professional manner.
• Serve cocktails and/or menu items to bar guests; up-sell when taking orders.
• Must be willing and able to show that you are energetic, outgoing, fun person while maintaining professionalism at all times.
• Must be willing to provide outstanding and professional service with a smile to ensure guest satisfaction.
• Must be able to communicate effectively and clearly with co-workers and kitchen staff both verbally and utilizing the point of sales system.
• Communicate with guests clearly, patiently and with good humor.
• Must be well-versed in all concept products and menu items in order to guide the guest experience and sell food and beverage items.
• Consistently checks guests' identification to ensure they meet the minimum age requirements for consumption of alcohol beverages.
• Monitor guest behavior and amount of alcohol consumption to determine when alcohol service to the guests should cease; notify management of incidents involving excessive alcohol consumption or impaired condition of guests.
• Must be able to complete all side work assigned.
• Accurately account for all sales and payments from the guest.
• Alert Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.
• Promote teamwork and quality service through daily communication and coordination with other departments.
• Coordinate with bartenders and kitchen for ordering and receipt of food and beverages.

Qualifications

• At least 1 year of serving in a fast paced food and beverage venue, preferably nightclub environment.
• Knowledge of liquor brands, beer, wine, champagne, non-alcoholic beverages, designated glassware, preparation methods and garnishments preferred.
• Must meet state legal age requirements.
• Must speak fluent English, other languages preferred.
• Must be courteous, pleasant, and good natured.
• Communication skills are utilized a significant amount of time when interacting with guests, bartender, wait staff, cooks, and supervisors.
• Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
• Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
• Basic math skills are frequently used when handling cash and credit.
• May be required to work nights, weekends, and/or holidays.

The Server position requires the ability to perform the following

• Handling, carrying or lifting items weighing up to 50 pounds (bar ware, carts, boxes, bottles, etc.).
• Must be able to efficiently and safely stand and move about the entire facility during each shift.
• Handling food, objects, products and utensils effectively and safely.
• Bending, stooping, kneeling, lifting.
• Tipped Position

About Ballpark Village

Located just North of Busch Stadium, Ballpark Village spans across seven city blocks and is the premiere entertainment destination in downtown St. Louis! Ballpark Village is the center for St. Louis regional entertainment, hosting more than an estimated 4.5 million visitors annually with 150-plus events per year. We are located in the heart of the central business district and adjacent to Busch Stadium, surrounded by parking and have unprecedented highway access for the region. Our facility contains more than 100,000 sq. ft. of retail and entertainment including flagship anchors like FanDuel Sports Live!, Cardinals Hall of Fame Museum, Cardinals Nation Restaurant, Crown Hall, and AVA Beer Garden.