Server

Roadhouse; Sahuarita (AZ); On-site; USD 17,000 - 21,000; Full time

Job summary

RoadHouse Cinemas is opening a new location in Sahuarita, Arizona, and is hiring servers to lead the guest experience from first hello to final goodbye. This role emphasizes upselling menu items and merchandise while maintaining professionalism and safety standards throughout service.

Applicants must obtain Title 4/E-Tips certification and a Food Handlers Card within 30 days of hire; prior bussing/server experience is preferred, with basic math skills and a minimum age of 18.

Qualifications

• Must obtain Title 4/E-Tips certification and Food Handlers Card within 30 days of hire.
• Previous bussing and server experience preferred.
• Basic math skills required.
• Must be 18 years of age or older.

Responsibilities

• Multitask with a sense of urgency, while maintaining consistency and accuracy.
• Ensure guest safety by following all required safety processes and protocols.
• Greet guests on premises with a friendly hello.
• Provide full-cycle guest service from greeting to check-out.
• Engage in upselling of menu items and merchandise.
• Handle credit and gift card transactions accurately.
• Operate the POS system correctly and efficiently.
• Restock and maintain theatres for cleanliness and readiness.
• Collaborate with team across departments as needed.

Skills

Customer service

Upselling

POS system

Teamwork

Cash handling

Education

Title 4/E-Tips certification

Food Handlers Card

Tools

POS system

Job description

Description

NEW LOCATION – COMING SOON TO SAHUARITA!

RoadHouse Cinemas is excited to be opening our newest location in Sahuarita, Arizona! We are currently accepting applications and building our opening team.Our anticipated opening is mid-November 2026. Because we are currently in the construction and pre-opening phase, this timeline is an estimate and may change based on construction progress and other opening requirements.

JOIN US AT OUR HIRING FAIR!

We’ll be hosting a Hiring Fair on October 23 & 24 at our new location, 70 W Duval Mine Rd, to meet candidates interested in joining our opening team! Interested in attending? Additional Hiring Fair details and next steps will be shared with applicants as we get closer to the event.We appreciate your flexibility and patience as we prepare to bring RoadHouse Cinemas to the Sahuarita community. We can’t wait to meet our future Roadies!

Job Summary

The Server will lead the excitement of the RoadHouse Cinemas (RHC) experience, from the first impression to the last impression. They will understand the culture of the concept and the ability to expressively educate all guest inquiries. In this position, the server is considered a salesperson responsible for upselling through suggestive-sales of menu food and beverage items. Servers will maintain professionalism and positivity and uphold the quality standard of our products and service to ensure guest satisfaction. He/she will assist in the safety of our guests by utilizing all safety guidelines and policies to ensure guest safety and satisfaction.

Essential Functions

• Multitask with a sense of urgency, while maintaining consistency and accuracy
• Ensure guest safety by following all required safety processes and protocols
• Acknowledge guests on premises with a friendly "hello"
• Full-cycle guest service from greets, secondary greets, check-backs, to close out
• Close out all tabs for assigned theatre/sections
• Engage in suggestive selling of company merchandise, food and drinks
• Know and communicate RHC movie ticket and menu specials
• Accurately handle credit and gift card transactions to close out guest tabs
• Use RHC equipment with respect and care
• Using POS (Point of Sales) system correctly
• Pre bus and clean theatres
• Run drinks, food, and concession items in a timely fashion
• Conduct side-work including wrapping silverware, preparing sauces, and all other assigned work
• Regularly check and restock necessary items in theatres
• Acknowledge guests as they leave with a pleasant thank you and goodbye
• Engage in teamwork, assisting with all other departments as needed
• Review bathroom cleanliness (per training guidelines).
• Perform other duties as assigned

Experience and Education:

• Must obtain Title 4/E-Tips certification and Food Handlers Card within 30 days of hire.
• Previous bussing and server experience preferred.
• Basic math skills required.
• Must 18 years of age or older.

This position is employed by a motion picture theater. Under the Fair Labor Standards Act (FLSA), employees of motion picture theater establishments are exempt from federal overtime requirements. As a result, employees in this position are not entitled to overtime premium pay (1.5× the regular rate) for hours worked over 40 in a workweek. Employees will be paid their applicable regular rate for all hours worked.

Requirements

Physical Requirements

• Frequently stoop, kneel, crouch, or crawl.
• Regularly: stand, walk, climb stairs, balance;
• Use hands to grip, handle, feel, reach;
• Talk and hear;
• lift 25 pounds or more at waist or shoulder level.