Overview
Provide friendly, personable, knowledgeable and hospitable service of food and beverage in accordance with established quality and time standards, while maintaining a high awareness of cleanliness in the restaurant.
Description
The Durham is a fast‑paced, family‑friendly bar and restaurant in downtown Polson. We pride ourselves on excellent customer service, delicious food and drinks, and a friendly atmosphere. We are looking for summer help.
Responsibilities
- Interact with guests and coworkers in a friendly and professional manner.
- Arrive on time for scheduled shifts, ready to work, in proper uniform.
- Accurately ring in all food and beverage orders in the computer.
- Stock and replenish stations as needed, including polished silverware and glassware.
- Assist guests with any questions or concerns to the menu, constantly studying and furthering your knowledge of the menu, including liquor, beer, and wine.
- Handle all cash and credit card transactions accurately and efficiently, according to company standards.
- Execute proper food delivery, placement, and removal at all tables.
- Pre‑bus and manicure tables throughout the restaurant, not only in your own station.
- Communicate any questions or issues to the management team in a timely manner.
- Communicate and work together with coworkers and management in a friendly and enthusiastic manner.
- Perform appropriate opening and closing duties, including disassembling, cleaning, and sanitizing workstations after every shift.
- Set up the next shift of teammates for success.
- Practice proper sanitation procedures and follow regulations regarding alcohol sale and service.
- Participate in any and all continuing education courses available to you.
- All restaurant servers should have complete knowledge of the food and bar menu, as well as a complete understanding of host support staff procedures.
- Restaurant servers are expected to maintain their tables and assist their guests throughout the visit, ensuring the highest quality dining experience that can be offered.
Requirements
Job will require working evenings, weekends, and holidays.
Qualifications
- High School diploma or equivalent.
- Stand for long periods of time and be able to lift a minimum of 50 lbs.
- Properly utilize a tray to assist in delivering food and drink items to guests.
- Obtain and update any required certifications.
- Pay depends on experience.