Server

Martin Resorts, Inc.; Pismo Beach (CA); On-site; USD 19,207 - 27,355; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Dental insurance

Vision insurance

Life insurance

Employee discount

Employee assistance program

Food provided daily

Job summary

Vespera on Pismo Beach is seeking hospitality professionals to greet guests, take food and beverage orders, and ensure accurate, timely service in a luxury resort environment.

teamwork, attentiveness, and the ability to multi-task are essential, with flexible scheduling including holidays and weekends. The role emphasizes guest satisfaction and adherence to service standards.

Qualifications

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow up, and organizational skills.
• Must have the ability to push, pull, bend, squat, and lift on a regular basis.
• Follow safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co‑workers as part of a team.

Responsibilities

• Greet the guest and take all food and beverage orders.
• Ensure all orders are accurate with requests and substitutions.
• Be knowledgeable of all menu items with ingredients with relation to common dietary restrictions.
• Pre and post bus tables in assigned station.
• Maintain a clean dining area at all times.
• Responsible for receiving all payments accurately and timely.
• Perform necessary opening/closing and side work duties.
• Prepare food items for guests including appetizers, sides and desserts.
• Assist other servers with their tables.
• Ensure all equipment is in operation order and all supplies are up to par.
• Report equipment that needs repair or supplies that need to be ordered.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Follow 4 Keys service standards, and Marriott standards, and pride yourself and exceptional service to our guests.
• Follow operation procedures and safety standards.
• Follow safety and security procedures.
• Work cohesively with co‑workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Job description

Compensation is $16.90 an hour per California's minimum wage. Additional compensation can be earned through gratuity, tips, and service charges.

Why work for Vespera Resort on Pismo Beach?

Vespera on Pismo Beach is the premier luxury resort on the central coast offering an authentically local experience and engaging service. It is recognized as a leader in the community. Our beachfront property is gorgeous and we have direct access to the Pismo Pier.

Our culture is driven by our care for our guests and associates alike. Our mission is to create a genuine guest experience unrivaled and effortless.

Vespera Pismo Beach offers competitive pay and a very complete benefits package; health insurance, paid time off, retirement plan, dental insurance, vision insurance, life insurance, employee discount, employee assistance program, and food provided daily to our employees.

Job Requirements

• Understand the mission, vision, and goals of the hotel.
• Must be able to prioritize and work efficiently with limited supervision.
• Must be detail oriented and able to multi-task efficiently.
• Must be able to speak and understand and communicate the primary language(s) used in the workplace.
• Must possess excellent communication, follow up, and organizational skills.
• Must have the ability to push, pull, bend, squat, and lift on a regular basis.
• Follow safety requirements of PPE as needed for duty assigned and with use of required tools and equipment.
• Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up.
• Be a clear thinker, remaining calm and resolving problems using good judgment.
• Follow directions thoroughly; understand a guest’s service needs; work cohesively with co‑workers as part of a team.

Job Responsibilities

• Greet the guest and take all food and beverage orders.
• Ensure all orders are accurate with requests and substitutions.
• Be knowledgeable of all menu items with ingredients with relation to common dietary restrictions.
• Pre and post bus tables in assigned station.
• Maintain a clean dining area at all times.
• Responsible for receiving all payments accurately and timely.
• Perform necessary opening/closing and side work duties.
• Prepare food items for guests including appetizers, sides and desserts.
• Assist other servers with their tables.
• Ensure all equipment is in operation order and all supplies are up to par.
• Report equipment that needs repair or supplies that need to be ordered.
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service areas.
• Follow 4 Keys service standards, and Marriott standards, and pride yourself and exceptional service to our guests.
• Follow operation procedures and safety standards.
• Follow safety and security procedures.
• Work cohesively with co‑workers and all departments as part of a team.
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations.
• Adhere to attendance and reliability standards.
• Follow all additional duties as assigned by management.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling includes holidays, nights, and weekends depending on hotel events and functions.

All duties and requirements stated are essential job functions. This description is not an exclusive or exhaustive list of all of functions that an associate in the position may be asked to perform from time to time. This document does not create an employee contract, express implied or otherwise and does not alter the “at will” employment relationship of the employer or employee. Management reserves the right to change, modify and/or alter any of the duties listed to meet business needs.

VPB Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

Desired Qualities

• Team Player: Works well as a member of a group.
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well.
• Enthusiastic: Shows intense and eager enjoyment and interest.
• Dedicated: Devoted to a task or purpose with loyalty or integrity.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.