Server

ARRIVE Hotel Palm Springs; Palm Springs (CA); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

ARRIVE Palm Springs is seeking a friendly Server who will joyfully serve food, drinks, and coffee while building authentic connections with guests at Palm Canyon Swim & Social. You will learn the full menu, communicate offerings clearly, and support teammates to create a memorable dining experience.

The role requires one year of server experience, the ability to multitask in a fast-paced setting, and flexibility to work evenings, weekends, and holidays.

Qualifications

• 1 year of related experience as a Server in a high-quality full-service or fast-casual environment.
• Clear thinker who stays calm and resolves problems using good judgment; works cohesively as part of a team.
• Ability to maintain confidentiality of guest information and hotel data.
• Able to lift up to 30lbs
• Flexible schedule, including evenings, weekends, and holidays.

Responsibilities

• Assess, anticipate, and meet guest needs, responding quickly without losing focus on the dining experience.
• Communicate professionally with guests, coworkers, and management, adapting to different personalities with ease.
• Understand the full menu of food and beverage items, communicating it to guests effectively and accurately.
• Recognize and resolve problems using good judgment, tact, and initiative, in line with company policy.
• Perform basic accounting and math, operating cash registers, the Micros system, and hot beverage makers.
• Keep a clean, organized workspace per side-work guidelines.

Skills

Customer service

Team player

Problem solving

Confidentiality

Tools

Micros POS

Cash register

Job description

WHO WE ARE:

Palisociety is a society of unique hotels and residences — Palihouse, Palihotel, Le Petit Pali, ARRIVE by Palisociety, and a growing collection of independently branded properties. Since our first hotel opened in Los Angeles in 2009, we've grown into a nationwide portfolio of neighborhood-centric hotels, restaurants, bars, and event spaces, earning recognition from Condé Nast Traveler, Travel + Leisure, the New York Times, and more.

We consider our employees our greatest asset: structured training from day one, consistent feedback, and a clear path for growth. We develop our leaders from within, because the strongest hospitality companies are the ones that grow their own.

ABOUT ARRIVE PALM SPRINGS:

Located in the Uptown Design District, ARRIVE Palm Springs is a striking design and architectural landmark, honoring the city's rich modernist legacy. Our 32-room boutique hotel features bright, residential-style guest rooms, a 42-foot-long pool and hot tub, firepits, bocce ball, ping pong tables, and a poolside restaurant and bar serving refreshing cocktails and California-centric classics.

POSITION PROFILE:

We're looking for a friendly Server who's enthusiastic about serving tasty food, drinks, and coffee while forging authentic connections with guests at Palm Canyon Swim & Social.

THE TASK AT HAND:

• Assess, anticipate, and meet guest needs, responding quickly without losing focus on the dining experience.
• Communicate professionally with guests, coworkers, and management, adapting to different personalities with ease.
• Understand the full menu of food and beverage items, communicating it to guests effectively and accurately.
• Recognize and resolve problems using good judgment, tact, and initiative, in line with company policy.
• Perform basic accounting and math, operating cash registers, the Micros system, and hot beverage makers.
• Keep a clean, organized workspace per side-work guidelines.

WHAT WE'RE LOOKING FOR:

Required

• 1 year of related experience as a Server in a high-quality full-service or fast-casual environment.
• Clear thinker who stays calm and resolves problems using good judgment; works cohesively as part of a team.
• Ability to maintain confidentiality of guest information and hotel data.
• Able to lift up to 30lbs
• Flexible schedule, including evenings, weekends, and holidays.

WHAT'S IN IT FOR YOU:

• Competitive compensation package with medical, dental, vision, and life insurance, plus 401(k).
• Paid time off, holiday pay, and sick pay.
• Career advancement and professional development as we open new hotels and restaurants nationwide.
• Employee discounts across our entire portfolio (25 hotels and more to come!).