Server

Trolley Hospitality Companies; Norfolk (VA); Presencial; USD 17 000 - 26 000; Tempo parcial

Vantagens oferecidas por esta oferta de emprego

Employee Assistance Program

Discounts at company services

Free shift meal

Gym membership discount

401k matching after 1,000 hours

Resumo da oferta

Trolley Eats, the corporate dining division of Trolley Hospitality Companies, seeks a server to deliver exceptional guest experiences at our Zinnia location. You will guide guests through the menu, take accurate orders, and ensure timely delivery of food and beverages with strong attention to guest satisfaction.

The role emphasizes teamwork, clear communication, and a friendly, professional demeanor to help make guest experiences memorable and smooth.

Qualificações

• 2+ years of restaurant server experience preferred.
• Strong customer service skills and comfort managing multiple tables.
• Able to follow directions and work independently.
• Effective verbal communication skills.

Responsabilidades

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make food and beverage recommendations.
• Take and enter accurate orders into the POS system.
• Deliver food and beverages in a timely manner; check back to ensure satisfaction.
• Monitor tables and anticipate guest needs throughout service.
• Process payments accurately.
• Maintain clean, organized tables and service areas.
• Complete opening, running, and closing side work.
• Follow all food safety, sanitation, and alcohol service standards.
• Address guest concerns professionally and elevate as needed.
• Support team members to ensure smooth service flow.

Conhecimentos

Restaurant server experience

Customer service

Follow directions

Verbal communication

Descrição da oferta de emprego

• Flexible Schedule between 9-6Pm, Mondays off, Weekends Required***

About Us

***Winner of Hampton Roads 2026 Top Workplaces Award***

Trolley Eats

is the corporate dining division of Trolley Hospitality Companies, a Richmond-based hospitality group serving the greater Richmond and Hampton Roads regions. We specialize in tailored food service solutions for workplaces, schools, and public venues, offering customized menus made with high-quality ingredients.

Our commitment to quality extends beyond the food–we believe our success starts with our people. Driven by a shared purpose of delivering happiness to our customers, community, and team, we focus on fostering a supportive and positive workplace where everyone's contributions are valued. We hope you will join us!

Our Values - The Trolley Way

• No excuses
• Do the right thing
• Can-do attitude
• Always growing
• Help first-be the solution
• Transparency and honesty-no BS

Please visit our website at www.trolleyhouseva.com to learn more!

About You

• You catch the little things others miss and take pride in getting them right
• Making someone's day better comes naturally to you
• You're a true team player, jumping in, lending a hand, and celebrating wins together
• You've got the gift of gab and know how to keep communication clear, warm, and easy

A Server at Zinnia delivers exceptional guest experiences by providing attentive, efficient service, guiding guests through the menu, and ensuring accurate order execution and payment processing.

How You Will Make An Impact

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make food and beverage recommendations.
• Take and enter accurate orders into the POS system.
• Deliver food and beverages in a timely manner; check back to ensure satisfaction.
• Monitor tables and anticipate guest needs throughout service.
• Process payments accurately.
• Maintain clean, organized tables and service areas.
• Complete opening, running, and closing side work.
• Follow all food safety, sanitation, and alcohol service standards.
• Address guest concerns professionally and elevate as needed.
• Support team members to ensure smooth service flow.

What You Bring To The Table

• 2+ years of restaurant server experience preferred
• Strong customer service skills and comfort managing multiple tables
• Able to follow directions and work independently
• Effective verbal communication skills

The Good Stuff!

• $12/hr (plus tips range 13-19/hr)
• Employee Assistance Program (EAP)
• Discounts at all Trolley House Hospitality companies including catering services and vending items in our warehouse
• Free Employee Shift Meal
• Crunch Gym Membership Discount
• Part-time employees who work at least 1,000 hours a year are eligible for 401k matching after the first year

Salary: $12 - $19 per hour