Server

Olympia Hospitality; New York (NY); Hybrid; USD 15,000 - 21,000; Full time

Benefits offered by this job

Employee Assistance Program (EAP)

Sober support network

Hotel travel discounts

Job summary

Olympia Hospitality is seeking a Restaurant Server for The Lodge at Schroon Lake. The role focuses on delivering exceptional guest service, greeting guests, taking orders, and coordinating with kitchen and bar teams to ensure timely, accurate service.

We offer a supportive, guest-centric environment where teamwork and attention to detail are valued, with compensation at $13.00 per hour plus gratuity and opportunities for growth within a family‑oriented hospitality group.

Qualifications

• Experience as a Server is preferred, and candidates must be of legal age to serve alcohol.
• Provide high-level customer service and effective communication with guests and team members.
• Ability to learn quickly and maintain composure under pressure.

Responsibilities

• Greet guests warmly, escort to tables, present menus and promotions.
• Take orders accurately, enter into POS, and communicate dietary needs to kitchen.
• Serve food and beverages with proper portioning, presentation and temperature.
• Monitor cleanliness and replenish items to keep a neat dining area.
• Anticipate guests' needs and provide proactive assistance and refills.
• Coordinate with kitchen and bar to ensure timely service.

Skills

Customer service

Communication

Attention to detail

Learning agility

Staying calm under pressure

Job description

We’re more than just a team – we’re a community dedicated to making a difference every day.

At The Lodge at Schroon Lake, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.

Pay Rate: $13.00 per hour plus gratuity

The Restaurant Server safely and efficiently provides excellent customer service with a smile! We want our guests to feel good about their dining experience so that they will tell others and become a loyal customer. We expect and encourage you to go out of your way to talk to guests and find out what their needs are before they have to ask you.

Join a Team that Puts Your Well-Being First!

At The Lodge at Schroon Lake, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family‑first organization that cares about your health and wellness, your future, and your overall satisfaction.

Here’s how we show our commitment:

• Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery‑friendly workplace, we’re here to help you thrive personally and professionally.
• Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team. Additional benefits may be available based on property specific locations!

Responsibilities

• Greet guests warmly upon arrival, escort them to their tables, and present menus, specials, and promotions in a friendly and professional manner.
• Assist guests with menu selections, provide recommendations, and answer questions about ingredients, preparation methods, and dietary restrictions.
• Take food and beverage orders accurately and enter them into the POS (point-of-sale) system promptly, ensuring special requests and modifications are communicated clearly to the kitchen.
• Serve food and beverages to guests efficiently and accurately, ensuring proper portioning, presentation, and temperature of items.
• Monitor tableware, glassware, and utensils for cleanliness and hygiene, and replace or replenish items as needed to maintain a neat and tidy dining environment.
• Anticipate guests' needs throughout their meal and provide proactive assistance and refills to enhance their dining experience.
• Collaborate with kitchen and bar staff to coordinate the timing of food and beverage service, ensuring that orders are prepared and delivered to guests in a timely manner.
• Communicate any special requests, dietary restrictions, or allergies to the kitchen and ensure that meals are prepared accordingly to meet guests' preferences and requirements.
• Relay guest feedback, comments, and concerns to the management team to ensure prompt resolution and guest satisfaction.
• Process guest payments accurately, handle cash and credit card transactions securely, and present bills and receipts promptly at the end of each meal.

Skills Required

• Provide high-level customer service, communicate effectively with guests and team members, follow instructions, ability to learn quickly, pay attention to detail, and maintain composure when working under pressure

Experience / Education

• Experience as a Server is preferred; must be of legal age if serving alcohol

The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.