Server

Convive Brands; New York (NY); On-site; USD 13,000 - 18,000; Full time

Benefits offered by this job

Company-contributed health coverage

Paid Time Off

401k match after 90 days

Pre-tax commuter benefits

Employee discounts across brands

Job summary

Convive Brands is seeking team members for its Le Pain Quotidien locations in New York to provide friendly, attentive service throughout each guest visit. You will take orders, enter them into the POS, and coordinate with the kitchen to ensure orders are prepared accurately and promptly.

As part of the role, you will anticipate guest needs, maintain comprehensive knowledge of pastries, breads, beverages, and retail items, and assist with drinks and daily housekeeping tasks.

Qualifications

• 3 to 6 months of restaurant experience or training.
• Experience with POS systems, especially Toast.
• Flexibility in schedule preferred but not required.
• Ability to speak, read, and understand the primary language of the work location.

Responsibilities

• Provide friendly and attentive service to guests during their visit.
• Receive orders, enter into POS accurately, and coordinate with the kitchen as needed.
• Anticipate guest needs and note any preferences provided.
• Maintain full knowledge of pastry, bread, beverages, and retail items.
• Prepare drinks for the dining room when required.
• Handle guest situations with empathy and escalate to a manager when necessary.
• Complete opening, mid, and closing procedures and daily checklists.
• Organize cash and receipts according to cash handling policy.
• Keep restaurant areas clean and organized following checklists.
• Assist with setting up patio furniture and outdoor seating maintenance when applicable.

Skills

Customer service

POS systems

Communication

Flexibility

Tools

Toast POS

Job description

Le Pain Quotidien means the daily bread. And to us, that means everything. It’s much more than mere sustenance; it’s a way of life. As our loaves emerge from the ovens, warm and fragrant, friends gather around our communal tables to share in the time-honored tradition of breaking bread. The hum of conversation fills the air, jam is passed around the table, and, ever so gracefully, time slows.

Responsibilities

Job Description

• Provide friendly and attentive service to all guests throughout the entirety of the visit
• Receive food and beverage orders, enter order correctly into the POS, and follow up with the kitchen as necessary
• Anticipate guest needs and note any preferences provided by the guest
• Maintain full knowledge of pastry, bread, kitchen, beverage, and retail items
• Prepare drinks for the dining room, as needed
• Handle any guest situations with genuine empathy and elevate to a manager as necessary
• Complete all opening, mid, and closing procedures; complete daily checklist and side work assignments
• Organize money and receipts throughout the shift in adherence with the Le Pain Quotidien cash handling policy
• Keep all areas of the restaurant clean and organized by following cleaning checklists
• Assist with setting up patio furniture and maintenance of outside fixtures and seating area, if applicable for the location

Qualifications

• 3 to 6 months of related restaurant experience or training
• Experience with POS systems, especially Toast, a plus
• Flexibility in schedule is highly preferred but not required
• Ability to be cross‐trained in all areas of the dining room and retail space preferred
• Ability to speak, read, and understand the primary language(s) of the work location

Benefits

• Enrollment in Company-contributed health coverage plan
• Accrued Paid Time Off
• 401k with up to 4% match after ninety (90) days of employment
• Pre-tax commuter benefits (in applicable States)
• Team member discounts at all our brands

The Hourly Pay Range (plus Tips, When Eligible) Is

$11.00 - $11.00

Convive Brands is an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, gender identity, national origin, political affiliation, sexual orientation, marital status, disability, age, veteran status, or other protected class. Convive Brands celebrates diversity and is committed to creating an inclusive environment for all employees.