Server

Zenith Hospitality Group; Mount Horeb (WI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Employee discount

Flexible schedule

Job summary

Zenith Hospitality Group in Wisconsin is seeking a friendly Host/Server to welcome guests and guide them to tables, assuring a smooth dining flow.

You will take orders with Aloha POS, coordinate with kitchen staff, and maintain clean dining areas while delivering attentive service in a fast-paced environment. Join us to create memorable experiences for every guest.

Qualifications

• Previous experience in a hotel or restaurant setting is preferred but not required.
• Strong communication skills with an emphasis on phone etiquette when handling reservations or inquiries.
• Familiarity with food service operations and guest relations is advantageous.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• A genuine desire to help others and create memorable experiences for guests.

Responsibilities

• Greet guests warmly upon arrival and guide them to their tables.
• Manage reservations and seating arrangements to optimize flow and guest satisfaction.
• Take food and beverage orders accurately using the POS system, preferably Aloha POS.
• Serve food and drinks promptly, ensuring all guest needs are met throughout their visit.
• Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.
• Communicate effectively with kitchen staff to ensure timely preparation and delivery of orders.
• Handle guest inquiries or concerns with professionalism, providing solutions to enhance their experience.
• Uphold high standards of food service and hospitality at all times.

Skills

Strong communication

Phone etiquette

Guest relations

Attention to detail

Hospitality mindset

Tools

Aloha POS

Job description

Job Summary

We are seeking a dynamic and personable Host/Server to join our team in delivering exceptional dining experiences. The ideal candidate will possess a passion for hospitality and a commitment to providing outstanding guest services. As a Host/Server, you will be the first point of contact for our guests, ensuring they feel welcomed and valued while efficiently managing their dining experience.

Duties

• Greet guests warmly upon arrival and guide them to their tables.


• Manage reservations and seating arrangements to optimize flow and guest satisfaction.


• Take food and beverage orders accurately using the POS system, preferably Aloha POS.


• Serve food and drinks promptly, ensuring all guest needs are met throughout their visit.


• Maintain cleanliness and organization of the dining area, including tables, chairs, and service stations.


• Communicate effectively with kitchen staff to ensure timely preparation and delivery of orders.


• Handle guest inquiries or concerns with professionalism, providing solutions to enhance their experience.


• Uphold high standards of food service and hospitality at all times.

Experience

• Previous experience in a hotel or restaurant setting is preferred but not required.


• Strong communication skills with an emphasis on phone etiquette when handling reservations or inquiries.


• Familiarity with food service operations and guest relations is advantageous.


• Ability to work in a fast-paced environment while maintaining attention to detail.


• A genuine desire to help others and create memorable experiences for guests.

Join our team as a Host/Server where your contributions will play a vital role in creating an inviting atmosphere for our guests!

Benefits

• Employee discount


• Flexible schedule

Work Location: In person