Server

IHOP; Mifflintown (Juniata County); On-site; USD 16,531 - 24,796; Full time

Benefits offered by this job

Tips

Job summary

IHOP in Mifflintown is seeking a friendly Server to deliver prompt, courteous service to guests across all dining interactions. You will greet, seat, take and serve orders, clear tables and reset dining areas to keep the dining room welcoming and efficient.

As a team member, you will follow IHOP service guidelines, respond to guest requests, handle complaints gracefully, stock service areas, and maintain a clean, safe work environment while upholding uniform and appearance standards.

Responsibilities

• Greet guests, seat guests, take and serve orders.
• Communicate guest food orders and service requests accurately and timely.
• Handle guest complaints and inquire about dining experience to encourage return visits.
• Stock and rotate service area supplies; maintain cash controls.
• Maintain high standards of cleanliness and safety; clear and reset tables and chairs.
• Follow IHOP uniform and appearance standards.

Job description

Job Description:Come join our team at IHOP!The Server will provide prompt, efficient, courteous service to all guests. Service includes greeting, seating, taking and serving orders, clearing dishes, and resetting tables.Essential Duties and ResponsibilitiesDevelop and maintain professional functional working relations with IHOP Team Members and guests.Execute the “Server Guidelines to Great Customer Service” per IHOP SOP to ensure a high quality guest experience.Communicate guest food orders and service requests in an accurate and timely manner. Handle guest complaints in a timely manner, inquire about dining experience, thank guests and invite them to return.Memorize and apply IHOP terminology, abbreviations, methodologies and plating and menu knowledge.Comply with SOP methods in regard to guest checks and maintaining cash control.Stock and rotate all needed supplies in the service areas and dining room. Comply with all federal, state and local regulations as well as IHOP Safety Manual and SOP.Maintain a waiting list as necessary.Perform all cleaning duties according to posted cleaning charts. Clear, clean and reset tables and clean chairs, booths and floors after guests leave. Comply with IHOP and Onvo uniform and appearance standards.Perform other duties as assigned.Teamwork and CommunicationWorks effectively with others (individuals and departments) in a positive, supportive and cooperative mannerCleanlinessMaintains a high standard of cleanliness.Perform cleaning duties according to posted cleaning charts.Occupational Health & SafetyPerforms all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk.Complies with all company safety policies, procedures and instructions.RequirementsPhysically capable overstanding for long hours.Pay:Hourly+ TipsDisclaimer:The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.Onvo is an equal opportunity employer. Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated. In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law. Unlawful discrimination will not be a factor in any employment decision.Work Location: In person