Cashier/Host - IHOP

Onvo, Inc.; Northern (KY); Hybrid; USD 11,000 - 16,000; Full time

Job summary

Onvo, Inc. is hiring an IHOP Cashier/Host to greet and seat guests promptly and ensure a positive dining experience. You will take guest remittance and contribute to service quality in a fast-paced setting along with a friendly, efficient team.

The role requires greeting guests within 30 seconds, rotating seating for service quality, handling cash, answering phones, and maintaining cleanliness while upholding uniform standards. Onvo is an equal opportunity employer and values guest satisfaction.

Qualifications

• Front-of-house guest service experience preferred.
• Ability to greet and seat guests promptly.
• Accurate cash handling and basic math.

Responsibilities

• Greet guests promptly and seat them when a table is available.
• Handle guest remittance and maintain accurate cash register readings.
• Answer phone, take to-go orders, and manage guest checks.
• Maintain cleanliness and comply with uniform standards.
• Assist with waiting list and restrooms checks.
• Provide friendly hospitality to ensure guest satisfaction.

Skills

Customer service

Cash handling

Communication

Job description

Job Description: Come join our IHOP team! The Cashier/Host will greet and seat guests promptly, cheerfully and courteously.

Take guest remittance as required and make every effort to ensure the quality of the guest’s dining experience.

Essential Duties and Responsibilities: Develop and maintain professional functional working relations with IHOP Team Members and guests.

Greet guests as they enter the restaurant (within 30 seconds) and seat them as soon as a table is available.

Rotate station seating to ensure the quality of guest service.

May handle guest complaints, inquire about dining experience, thank guests and invite them to return.

Handle all cash in accurate and responsible manner.

Take register readings, make interim cash reports, and count cash registers receipts.

Answer the telephone, take messages, and take and complete all To Go orders.

Maintain guest checks in numerical order.

Maintain a waiting list as necessary.

Check restrooms every 30 minutes to ensure proper stock levels and cleanliness.

Clear, clean and reset tables and clear chairs, booths and floors after guests leave.

Comply with IHOP and Onvo uniform and appearance standards. . Works effectively with others (individuals and departments) in a positive, supportive and cooperative manner.

Maintains a high standard of cleanliness.

Perform cleaning duties according to posted cleaning charts.

Performs all duties in a safe and responsible manner to assure workers, guests, suppliers/contractors and the environment are not at risk.

Complies with all company safety policies, procedures and instructions.

Perform other duties as assigned.

Requirements

Physically capable of standing for long hours.

Pay

$10+

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer.

Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated.

In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.

At Onvo, we are passionate about convenience. We aren't just in the business of fuel or food. We're in the business of providing the best experience for our guests, every time. We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient.

Whether you have a background in customer service and hospitality or this is your first job in the industry, if you’re a go-getter, get in touch with us.