Server

Delta Hotels; Mesa (AZ); On-site; USD 16,531,000 - 24,797,000; Part time

Benefits offered by this job

401K (Matching)

Medical

Dental

Vision

Life Insurance

Long Term Disability

Short Term Disability (offered)

Paid Holidays/Vacation

Employee Discounts

Job summary

Delta Hotels in Mesa, AZ seeks a banquet server to support events with courteous guest service and precise timing. You will greet attendees, coordinate course service, and ensure beverage replenishment while following all safety and alcohol-service rules.

Ideal candidates have a high school diploma or GED, hotel experience, and required certifications. The role may include evenings, weekends, and flexible hours to support banquet schedules.

Qualifications

• High School Diploma or GED is required.
• Hotel experience is required.
• Must have valid Food Handlers Card/Certification.
• TIPS certification (if serving alcohol) is required.
• Minimum age of 21 years to serve alcoholic beverages.

Responsibilities

• Attend pre-event meetings to learn function specifics, hotel expectations and guest needs.
• Greet guests and respond to requests in a courteous manner.
• Time service of courses to match dining pace of guests.
• Adhere to laws and requirements for serving alcoholic beverages.
• Replenish beverages and ensure guest satisfaction during events.
• Reset banquet room after events per supervisor's instructions.
• Maintain sanitary practices throughout service.
• Other duties may be assigned.

Skills

Responsible

Attention to detail

Speed and accuracy

Organizational skills

Active listening

Service standards

Guest relations

Teamwork

Education

High School Diploma or GED

Hotel experience

Food handler certification

TIPS certification

Job description

Description

Summary:

A banquet server is a person or a group of people who perform serving duties at dinners and events.

Essential Functions:

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Attend toll call meeting before events kick off to learn function particulars, including hotel and guest expectations
• Greet and welcome guests and respond to their requests in a courteous and friendly manner
• Timing the service of courses to correspond with the dining pace of the guests.
• Abide by all corporate act, laws and requirements pertaining to serving alcohol beverages
• Replenish beverages when necessary and check with guests to make sure they are satisfied.
• After the banquet, reset banquet room in accordance with the supervisor’s specifications to ensure the readiness of the room for other functions.
• Maintain a high level of awareness of sanitary practices.
• Other duties may be assigned

Competencies:

• Highly responsible and reliable
• Ability to perform job functions with attention to detail, speed and accuracy
• Strong organizational and active listening skills
• Must have basic knowledge of service standards, guest relations, food and beverage preparations as well as etiquette
• Must be willing to relate cordially with other members of the team and help co-workers with their job duties

Work Environment:

• Ability to lift 50-70 pounds and stay comfortable on their feet for the entire shift
• Ability to transport large trays weighing up to 30 pounds through a crowded room throughout the shift
• Hotels operate 24/7, therefore schedules may at times fluctuate based on the needs of the business, so being flexible is key to the position
• Standing, walking, bending, stretching, or twisting throughout your scheduled shift

Benefits

• 401K (Matching)
• Medical
• Dental
• Vision
• Life Insurance
• Long Term Disability
• Short Term Disability (offered)
• Paid HolidaysVacation
• Employee Discounts

EEO Statement

Delta by Marriott provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Requirements

Required Education and Experience

• High School Diploma or GED
• Hotel Experience required
• Must have valid Food Handlers Card/Certification
• TIPS certification (if serving alcohol)
• Minimum age of 21 years of age to serve alcoholic beverages

Security clearance requirements

• Must clear background screening