Server

Hilton Madison Monona Terrace; Madison (WI); On-site; USD 9,100 - 13,000; Full time

Benefits offered by this job

Retention bonuses

Free meal each shift

Hotel and restaurant discounts

Free parking

Movie perks

Career growth opportunities

Paid time off

Comprehensive benefits

Employee recognition

Referral bonuses

Job summary

Hilton Madison Monona Terrace is seeking a friendly Restaurant Server to greet guests, take orders, and deliver meals with professional hospitality in a fast-paced setting.

Full-Time and Part-Time schedules are available, with weekend availability required. The wage starts at $8.00 per hour plus tips, with comprehensive benefits and career growth opportunities at Marcus Hotels & Resorts.

Qualifications

• Previous experience in a restaurant or customer service is a plus.
• Strong communication skills and friendliness.
• Ability to multitask in a fast-paced environment.
• Comfortable using a POS system (training available).
• Able to lift up to 50 lbs and stand for extended periods.
• Availability to work weekends and various shifts.
• English proficiency (spoken and written).

Responsibilities

• Greet guests with warmth and professionalism.
• Take orders accurately and enter them into the POS system.
• Serve food and beverages according to standards.
• Anticipate guest needs and respond promptly.
• Maintain clean, organized tables and dining areas.
• Communicate with team members and kitchen staff for smooth service.
• Resolve guest concerns or escalate to supervisors as needed.
• Restock and assist with restaurant cleanliness as required.

Skills

Customer service

Team oriented

Multitasking

POS system

Stand for long periods

Weekend availability

Tools

POS system

Job description

Description

Restaurant Server

Location: Hilton Madison Monona Terrace

Schedule: Full-Time and Part-Time Available | Weekend Availability Required

Estimated Wage: $8.00/hour plus tips

Serve up great experiences in the heart of Madison.
At Hilton Madison Monona Terrace, our restaurant is more than a place to eat-it is a space where locals and travelers connect, relax, and enjoy exceptional service. As a Server, you will create a welcoming, attentive dining experience that keeps guests coming back and helps our team shine.

Whether you are experienced in food service or looking to grow in hospitality, you will find opportunity, support, and belonging here.

What You'll Do

• Greet guests with warmth and professionalism
• Take orders accurately and enter them into the POS system
• Serve food and beverages according to Hilton and Marcus standards
• Anticipate guest needs and respond promptly to requests
• Maintain clean, organized tables and dining areas
• Communicate with team members and kitchen staff to ensure smooth service
• Resolve guest concerns when possible-or escape to supervisors as needed
• Support restaurant cleanliness and assist with restocking as needed

What You Bring

• Previous experience in a restaurant or customer service setting is a plus-but not required
• Friendly, reliable, and team-oriented with strong communication skills
• Ability to multitask and stay calm in a fast-paced environment
• Comfortable using a Point of Sale (POS) system (training available)
• Able to lift up to 50 lbs and remain on your feet for extended periods
• Availability to work weekends, early mornings, or evening shifts
• English proficiency (spoken and written) to support guests and follow instructions

What We Offer

We know people thrive when they feel supported-personally and professionally. That is why we offer a range of benefits to support your well-being, growth, and sense of belonging:

• Retention bonuses and other incentives
• Free, healthy meal every shift
• Hotel and restaurant discounts at Hilton and Marcus properties
• Free parking or monthly bus pass
• Movie perks: 2-for-1 coupons at Marcus Theatres
• Opportunities to grow your career and transfer across properties
• Paid time off, holiday pay, and annual raises
• Comprehensive benefits including medical, dental, vision, life insurance, and retirement options
• Employee recognition programs
• Unlimited referral bonuses

About Marcus Hotels & Resorts

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Hilton Madison Monna Terrace and Marcus Hotels and Resorts are an Equal Opportunity Employer. This property also participates in E-Verify.