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Red Maple Toluca Lake - d491 is seeking part-time front-of-house staff to take orders at the table and for to-go, using Toast POS, and to prepare and serve beverages.
Join a fast-paced, guest-focused team. Responsibilities include handling payments, maintaining cleanliness, and assisting in seating guests while delivering exceptional service.
This position pays $18.42 plus tips from a shared tip pool. With tips included, the hourly is between $29-$31/hour.
Red Maple is a table-service restaurant serving a full breakfast and lunch menu, including gourmet sandwiches, salads, bowls, and an extensive specialty beverage program (including coffee, tea, etc).
We believe in providing superior service with a smile and exceeding our guests’ expectations. Our goal is to create a warm and open environment, as well as a restaurant culture that welcomes everyone.
We are looking for individuals who take pride in their work and wake up ready to deliver exceptional customer service. If you have a positive attitude and a strong work ethic, we’d love to meet you!
Job Summary:
Take orders at the table, as well as to-go orders using TOAST Point of Sale
Preparing and serving various beverage items.
Essential Duties and Responsibilities:
Prepares beverages for customers using standard measures and recipes.
Enters orders accurately into POS device; accepts cash and charge payments.
Replenishes condiments, beverages and general supplies while maintaining cleanliness of service area.
Ensures proper presentation, portion control and maintenance of proper serving temperatures.
Side work including rolling silverware.
Maintains sanitation and orderliness of all equipment, supplies and utensils.
Having a thorough knowledge of the menu items and their respective ingredients and being able to accurately explain each dish and beverage to guests.
Cleaning equipment and workstations thoroughly before leaving the area for other assignments.
Greeting customers courteously and interacting in a manner to ensure customer satisfaction.
Assisting in seating guests based on Company's procedures.
Relaying relevant concerns from customers to management so appropriate action can be taken.
Serving customers quickly and efficiently, and preventing delays in serving times.
Serves as an advocate of selling techniques to the customer by establishing good communication and assisting in the guest's decision-making process.
Ensures all displayed foods are attractively displayed per standards.
Performs other duties as assigned.
Requirements for employment:
Valid driver’s license or state ID
Be authorized to work in the United States
Must have reliable transportation
Must have at least 12 months of restaurant full-service experience
Ability to work positively in a fast-paced environment
Ability to work effectively within a team
Strong attention to detail
Ability to lift up to 50 lbs as needed
Continuous use of hands and arms
Continuous bending, reaching and twisting
Must be SERVSAFE Food Handler Certified
Bi-lingual is a plus
Qualified candidates for all positions must be able to perform the essential functions of their respective position satisfactorily with or without a reasonable accommodation. Disclaimer: Any job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with any specific position. While any list is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Additional Benefits:
Discounted shift meal
Discount when dining as a guest
Gold Star Hospitality is an equal opportunity employer. At Gold Star Hospitality, we are committed to treating all applicants fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Job Type: Part-time
Benefits:
Work Location: In person