Server

F Saia Restaurant LLC; Johnston (RI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Paid training

Job summary

F Saia Restaurant LLC in Johnston, RI is seeking a personable Server to greet guests, take orders, and deliver an exceptional dining experience. You will upsell, provide menu insights, and maintain high standards of cleanliness and hospitality.

Join our team to work in a fast-paced environment where teamwork and professionalism are valued, with paid training and opportunities to grow within the food service industry.

Qualifications

• Restaurant guest-facing experience preferred.
• Familiarity with POS systems and order accuracy is essential.
• Strong customer service and communication skills required.

Responsibilities

• Greet guests warmly and assist with seating to ensure smooth service.
• Take accurate food and beverage orders using POS systems.
• Provide detailed menu descriptions and upsell popular items.
• Serve food and drinks promptly with high presentation and cleanliness standards.
• Monitor guests’ needs and respond quickly to requests or concerns to ensure satisfaction.
• Handle cash transactions accurately and follow sanitation and safety standards.
• Buss tables and maintain dining area cleanliness.

Skills

POS systems

Customer service

Time management

Upselling

Hospitality mindset

Food safety

Tools

Aloha POS

Micros POS

Job description

Job Overview

experiences.

Our expectation is simple: if you make eye contact with a guest, acknowledge them. When seated, guests should be greeted promptly—even if it's just to introduce yourself and let them know you'll be right back. Exceptional service starts with communication and attentiveness.

We pride ourselves on teamwork and professionalism. We do not tolerate harassment of host staff or "head counting" by servers. Our goal is to distribute guests fairly and ensure every server has an equal opportunity to succeed. We believe that when you provide outstanding service, the number of tables you receive takes care of itself.

As a Server, you will be the face of our restaurant, delivering exceptional guest experiences through attentive service, strong food and beverage knowledge, and a warm, welcoming attitude. Your energy, professionalism, and commitment to hospitality will help create lasting impressions that keep guests coming back.

If you are passionate about hospitality, enjoy working in a fast-paced environment, and take pride in exceeding guest expectations, we'd love to meet you.

Responsibilities

• Greet guests warmly upon arrival and assist with seating arrangements to ensure a smooth flow of service
• Take accurate food and beverage orders using POS systems
• Provide detailed menu descriptions, recommend popular items, and upsell to enhance guest satisfaction and increase sales
• Serve food and drinks promptly while maintaining high standards of presentation and cleanliness
• Monitor guest needs throughout their dining experience, responding quickly to requests or concerns to ensure complete satisfaction
• Handle cash transactions accurately, including cash handling and cashiering duties, while adhering to sanitation and food safety standards
• Bussing tables, and maintaining cleanliness in dining areas as needed

Skills

• Proven experience with restaurant POS systems such as Aloha POS or Micros POS
• Strong knowledge of food handling, sanitation, and food safety protocols in the food industry
• Excellent customer service skills with the ability to build guest relations in fast-paced environments like fine dining or nightclubs
• Culinary experience or familiarity with food preparation enhances service quality
• Effective time management skills to handle multiple tables efficiently during busy hours
• Ability to upsell menu items confidently using sales techniques like OpenTable reservations or suggestive selling strategies
• Previous experience in hospitality roles such as host/hostess or server is highly desirable

Join us if you're passionate about delivering outstanding guest experiences, thrive in energetic environments, and want to grow your career in the food service industry!

Benefits

• Paid training

Work Location: In person