Server

The Press Club Grill; Fort Worth (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Razzoo’s Fort Worth is seeking a friendly, attentive server to greet guests, explain the menu, take and ring in orders, deliver food and drinks, and create a welcoming, timely dining experience. You will back up the host team, manage alcohol service per ABC requirements and company procedures, handle payments, and maintain a clean, safe dining area while supporting the team during busy shifts.

This role requires strong guest communication, teamwork, and attention to safety and procedures; prior

Qualifications

• Excellent guest communication and service skills.
• Ability to handle cash and payments accurately.
• Solid teamwork and coordination with front-of-house staff.
• Knowledge of menu items and upselling techniques.
• Familiarity with ABC rules for alcohol service.

Responsibilities

• Greet guests warmly and deliver hospitality in a timely manner.
• Explain menu items and suggest food and drinks.
• Take, write down, and ring in guest orders accurately.
• Deliver food and drinks, including refills, to tables.
• Back up the host team as needed and assist with seating.
• Manage allergies questions by directing to the Manager on Duty.
• Perform age verification for alcohol service per ABC requirements.
• Ensure liquor service complies with company procedures.
• Handle payments and reconcile cash at end of shift.
• Know liquor brands and Razzoo’s specialty drinks.
• Maintain side-work, clean tables, and reset stations.
• Notify staff of safety issues and keep a clean, safe environment.
• Participate in birthday celebrations and guest recognition.
• Adhere to all federal, state, and local regulations and company policies.

Skills

Guest service

Cash handling

Teamwork

Menu knowledge

Alcohol service (ABC)

Job description

Serves food and drinks, including alcoholic beverages, to guests in a friendly and timely manner

• Greet guests
• Deliver hospitality to every guest
• Back up host team
• Offer assistance with menu; explain menu
• Suggest food/drink items
• Defer all guest questions regarding allergies to the Manager on Duty
• Conduct age verification for alcohol service following ABC requirements and Company procedures at all times
• Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo’s Liquor Service Agreement
• Write down and repeat all orders
• Ring in orders correctly
• Expedite and garnish food orders as necessary
• Auction off food at delivery and offer drink refills
• Continuously pre-bus and handle on-going drink maintenance
• Deliver check after table is clear, or upon request from guest
• Run food
• Take check when guest is ready
• Thank and invite guest to return
• Collect payment for all purchases following appropriate Company procedures
• Reconcile Cash Out and account for all monies owed at end of each shift
• Know liquor brands, basic liquor drinks and Razzoo’s specialty drinks
• Opening, running and closing side-work duties (ie. roll silverware, clean trays, clean and set tables, sweep station, stock beverage stations as needed)
• Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
• Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
• Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
• Participate in executing birthday celebrations
• Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
• Perform additional responsibilities as requested by a manager at any time

Physical Demands

• Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 50 lbs.
• Move about the kitchen areas quickly and carefully
• Stand/walk during entire shift
• Enter and exit kitchen with full hands
• Climb ladder when reaching for items that are on upper shelves
• Ability to hear with accuracy over loud background noise
• 20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer)
• Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects