Server

The Press Club Grill; Cedar Hill (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

Razzoo’s is seeking a friendly server to greet guests, deliver orders, explain the menu and provide hospitality in a timely manner.

You will verify ages for alcohol per ABC requirements, handle payments, and coordinate with the host team while maintaining a clean dining area and a positive guest experience.

Qualifications

• Experience in hospitality or food service preferred.
• Ability to explain menu and suggest items.
• Must be able to support the host team.

Responsibilities

• Greet guests and deliver hospitality in a timely manner.
• Back up the host team and assist guests with the menu.
• Take and enter orders accurately; write down and repeat orders.
• Ring in orders correctly and deliver food and drinks.
• Collect payment following company procedures and reconcile cash.
• Maintain a clean and safe dining area and assist with side-work.

Skills

Guest service

Menu knowledge

Suggestive selling

Cash handling

Communication

Tools

Cash register

POS system

Job description

Serves food and drinks, including alcoholic beverages, to guests in a friendly and timely manner

• Greet guests
• Deliver hospitality to every guest
• Back up host team
• Offer assistance with menu; explain menu
• Suggest food/drink items
• Defer all guest questions regarding allergies to the Manager on Duty
• Conduct age verification for alcohol service following ABC requirements and Company procedures at all times
• Manage guest liquor consumption effectively and in accordance with ABC requirements and Razzoo’s Liquor Service Agreement
• Write down and repeat all orders
• Ring in orders correctly
• Expedite and garnish food orders as necessary
• Auction off food at delivery and offer drink refills
• Continuously pre-bus and handle on-going drink maintenance
• Deliver check after table is clear, or upon request from guest
• Run food
• Take check when guest is ready
• Thank and invite guest to return
• Collect payment for all purchases following appropriate Company procedures
• Reconcile Cash Out and account for all monies owed at end of each shift
• Know liquor brands, basic liquor drinks and Razzoo’s specialty drinks
• Opening, running and closing side-work duties (ie. roll silverware, clean trays, clean and set tables, sweep station, stock beverage stations as needed)
• Alert appropriate personnel to immediately empty trash cans after broken glass has been disposed in them
• Wash and sanitize hands after removing trash, eating and drinking, using the bathroom, touching own face or hair, or handling food prep
• Maintain a clean and safe environment reporting any unsafe procedures or conditions to anyone in management
• Participate in executing birthday celebrations
• Comply with all applicable federal, state and local statutes as well as Razzoo’s policies and procedures
• Perform additional responsibilities as requested by a manager at any time

Physical Demands

• Must be able to bend, stoop, lift and carry items (ice, plates, trash, etc.) up to 50 lbs.
• Move about the kitchen areas quickly and carefully
• Stand/walk during entire shift
• Enter and exit kitchen with full hands
• Climb ladder when reaching for items that are on upper shelves
• Ability to hear with accuracy over loud background noise
• 20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer)
• Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects