Server

Taylor Glen; Concord, Northern (NC, KY); Hybrid; USD 17,000 - 25,000; Part time

Job summary

Taylor Glen in Concord, NC is seeking a part-time server responsible for greeting guests, taking orders, and delivering meals in a timely, friendly manner in dining areas under the supervision of the Dining Room Manager.

The role involves serving residents and guests, handling special requests, maintaining cleanliness, and supporting kitchen and dining staff. Weekend availability is required.

Qualifications

• Excellent oral communication skills required.
• Positive interpersonal skills required.

Responsibilities

• Greet residents and guests and present them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Take food and beverage orders from residents/guests using POS system.
• Perform basic cleaning tasks as needed or directed by supervisor.
• Fill in for absent staff as needed.
• Enter special dietary requests on orders (e.g., no garlic, less spicy).
• Communicate with guests and assist with queries.
• Coordinate with bus person/kitchen staff for smooth operation and satisfaction.
• Serve food and beverages to guests as ordered.
• Observe guest satisfaction with food and service and respond to requests quickly.
• Maintain dining experience, replenish utensils and beverages, remove courses.
• Adhere to grooming and appearance standards.
• Assist with stocking and restaurant par stock levels; support other areas as needed.
• Close the shift on the POS terminal.
• Perform other duties assigned by supervisor or manager.

Skills

Excellent oral communication skills

Positive interpersonal skills

Education

High school diploma or equivalent

Job description

TITLE: ServerRESPONSIBLE TO: Exec. Chef /Sous Chef and/or Dining Room Manager

JOB OBJECTIVE: Ensure that all guests are served to community standards in the dining areas. Highest standards of hospitality and welcome are demonstrated and displayed at all times within all dining service areas. Takes orders for, serves (where applicable, prepares) food and beverages to all residents and guests as per the standards in a friendly, timely and efficient manner under the direct supervision of the Dining Room Manager.

SCHEDULE

• OPEN AVAILABILITY IS A MUST- Not set days
• Part-Time
  • 3:30pm-7:30pm, Monday- Saturday
  • 9:30am-3:30pm, Sundays and Holidays
• Must be available on weekends

JOB RESPONSIBILITIES AND DUTIES:

• Greets residents and guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Take food and beverage orders from the resident/guest on the order taking pads or on the handheld Point of sale (POS) system
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Punch the order on the POS machine and make sure to enter the special requirements made by the resident/guest while ordering the food; (example – no garlic, less spicy, without egg, etc.)
• Communicate to the guest and provide assistance with their queries.
• Coordinate with the bus person and/or kitchen staff to ensure smooth operation and resident/guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Observes residents/guests and ensure their satisfaction with the food and service.
• Promptly respond to resident/guest with any additional request
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Adhere to grooming and appearance standards consistently.
• Must have some familiarity with basic cooking skills; (example – salad preparation, dessert plating, etc.)
• Assist bus persons with stocking and maintain the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions for Take-Out.
• Close the shift on the POS terminal.
• Other duties assigned by supervisor or manager including but not limited to this list.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• Previous serving experience preferred.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.