Server

Brookridge A Thrive More Community; North Carolina; On-site; USD 26,000 - 38,000; Full time

Job summary

Brookridge A Thrive More Community is seeking a Server to provide friendly, timely dining service to residents and guests. You will take orders, greet guests, inform them of daily specials, and coordinate with kitchen staff to ensure smooth operations.

The role requires excellent communication and interpersonal skills, prior serving experience, and the ability to adapt to a flexible schedule (12pm-8pm). A strong focus on hospitality and appearance is expected.

Qualifications

• High school diploma or equivalent preferred.
• Previous serving experience preferred.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

Responsibilities

• Greet residents and guests and present the menu.
• Inform guests about daily specials and changes.
• Take and enter food and beverage orders via pads or POS.
• Perform basic cleaning as directed by supervisor.
• Fill in for absent staff as needed.
• Enter special requirements in the POS for orders.
• Coordinate with bus staff and kitchen for smooth operation.
• Serve food and beverages and ensure guest satisfaction.
• Maintain proper dining experience and replenish items as needed.
• Close the shift on the POS terminal.

Skills

Customer service

Communication

Basic cooking

Education

High school diploma or equivalent

Tools

POS system

Job description

TITLE: ServerRESPONSIBLE TO: Exec. Chef /Sous Chef and/or Dining Room Manager

JOB OBJECTIVE:

Ensure that all guests are served to community standards in the dining areas. Highest standards of hospitality and welcome are demonstrated and displayed at all times within all dining service areas. Takes orders for, serves (where applicable, prepares) food and beverages to all residents and guests as per the standards in a friendly, timely and efficient manner under the direct supervision of the Service Manager and/or Sous Chef and/or Director of Dining/Executive Chef.

SCHEDULE:

• OPEN AVAILABILITY IS A MUST

  • 12pm-8pm, NOT A SET Schedule
  • Full-time

JOB RESPONSIBILITIES AND DUTIES:

• Greets residents and guests and presents them with the menu.
• Informs guests about the special items for the day and menu changes if any.
• Take food and beverage orders from the resident/guest on the order taking pads or on the handheld Point of sale (POS) system.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Filling in for absent staff as needed.
• Punch the order on the POS machine and make sure to enter the special requirements made by the resident/guest while ordering the food; (example – no garlic, less spicy, without egg, etc.)
• Communicate to the guest and provide assistance with their queries.
• Coordinate with the bus person and/or kitchen staff to ensure smooth operation and resident/guest satisfaction.
• Serve food and beverage to the guest as per the course of order.
• Observes residents/guests and ensure their satisfaction with the food and service.
• Promptly respond to resident/guest with any additional request
• Maintaining proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, refilling glasses.
• Adhere to grooming and appearance standards consistently.
• Must have some familiarity with basic cooking skills; (example – salad preparation, dessert plating, etc.)
• Assist bus persons with stocking and maintain the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions for Take-Out.
• Close the shift on the POS terminal.
• Other duties assigned by supervisor or manager including but not limited to this list.

EDUCATION AND EXPERIENCE

• High school diploma or equivalent preferred.
• Previous serving experience preferred.
• Excellent oral communication skills required.
• Positive interpersonal skills required.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.