Server

Charlotte Country Club; Charlotte (NC); On-site; USD 22,000 - 33,000; Full time

Benefits offered by this job

free meals

employee outings & events

Legal Insurance

Identity Theft

401(k) match with contributions from a

Job summary

Charlotte Country Club in Charlotte, NC is seeking a Server to deliver exceptional, personalized service across our dining rooms, banquet facilities, and other venues.

The role requires evenings, holidays and weekends; responsibilities include taking orders, serving a wide range of foods and beverages, and collaborating with the culinary team to ensure timely fulfillment. Applicants must be team players with a positive attitude and strong English skills.

Qualifications

• Experience in upscale or fine dining settings is preferred.
• Ability to deliver personalized service to members and guests.
• English reading/writing skills required.

Responsibilities

• Provide high-end food and beverage service across dining outlets.
• Take orders, serve, and suggest pairings where appropriate.
• Collaborate with culinary team to ensure timely fulfillment.
• Maintain setup, cleanliness, and restocking of event spaces.
• Operate in a fast-paced, club environment with professionalism.

Skills

Customer service

Positive attitude

Team player

English fluency

Reading/Writing

Tools

POS system

Job description

General Description:

The Server reports to the Assistant Clubhouse Manager on Duty and may be assigned to a functional Food & Beverage Manager, Supervisor, or Lead during their work shift. The Server is responsible for providing an exceptional, personalized, experience for all members and guests in our dining rooms, banquet facilities, and other food service venues.

Availability on evenings, holidays and weekends is expected of all staff.

Essential Functions:

• Provides a seamless experience for all guests with expertise and a great attitude in multiple dining outlets at the Club, including banquet operations, a la carte dining, and other outlets.
• Provides high end food & beverage service to members and guests that includes taking orders, serving a wide variety of food and beverages including alcohol, and making suggestions based on preferences. By law, minors are exempt from serving alcohol.
• Understands the importance of name recognition and warmly greets each member and teammate with a smile and direct eye contact.
• Partners with the Culinary Team to ensure orders are successfully fulfilled in a timely manner.
• Anticipate member and guest needs, ascertain satisfaction, and respond urgently and appropriately to all requests.
• Ensures all orders are keyed into the point-of-sale system correctly and timely.
• Responsible for set-up, breakdown, cleanliness, and replenishment of event spaces and dining rooms.
• Maintains a positive attitude while demonstrating flexibility, teamwork, and strong communication.
• All teammates may be required to be flexible and work in other service functions such as food running, serving, hosting, etc.
• Reports to work on time, in assigned neat, clean uniform. Presents professionally in adherence with Club's grooming standards.
• Consistently uses safe and sanitary food handling practices while maintaining cleanliness at all times.
• Performs other duties as assigned.

Qualifications & Requirements:

• Experience working in food and beverage, in upscale or fine dining establishments, with culinary and beverage (wine, beer, cocktail) knowledge is desired.
• Must have a positive, upbeat, friendly attitude and enjoy providing exceptional personalized customer service.
• Basic reading, writing, and computer skills are required.
• Must be able to read, write, and speak English.
• Must be a team player who can develop strong and positive working relationships with all co-workers.

Physical Requirements:

• Must be able to stand for long periods of time and routinely climb stairs.
• Must be able to lift and carry 35 pounds frequently
• Constantly walks, stands, reaches, bends, lifts, carries, and stoops.
• Frequently washes hands.
• Noise level in the work environment can be occasionally loud.
• Indoor and outdoor – ability to tolerate all seasonal weather conditions.

Vision Requirements

• Close vision (clear vision at 20 inches or less)
• Distance Vision (clear vision at 20 feet of more)

Work Environment

• Must be able to handle a fast-paced, high-end, sophisticated environment.

Compensation & Benefits:

This is an hourly, non-exempt position with no tipping. Our team members enjoy a competitive hourly pay rate and are valued for their hard work and dedication.Team Members at Charlotte Country Club are a friendly group of professionals! We enjoy a beautiful working environment, free meals, employee outings & events. We offer an assortment of benefits & perks such as Legal Insurance, Identity Theft, and 401(k) match with contributions from the Club.We have a positive work environment with a dedicated, hardworking, and fun-spirited team.

• free meals
• employee outings & events
• Legal Insurance
• Identity Theft
• 401(k) match with contributions from the Club

Pre-Employment:

All candidates will be required to successfully complete a pre-employment background check and drug screen.