Server

Rippling, Inc.; Bozeman (MT); On-site; USD 20,664,000 - 38,573,000; Full time

Benefits offered by this job

Restaurant on-site

Indoor pool

24-hour convenience shop

Job summary

Rippling, Inc. resort-style property in Bozeman seeks a courteous Server to ensure guests are served to the hotel’s standard in Restaurant/Bar/Lounge areas.

You will greet guests, present menus, and coordinate with kitchen and bar staff to deliver exceptional hospitality. Responsibilities include taking orders, serving food and beverages, assisting with stock and front-desk tasks as needed, and maintaining appearance standards.

Qualifications

• Experience in hotel/restaurant service is preferred.
• Ability to stand and walk for long periods.
• Must obtain food handlers and alcohol service licenses where required by local ordinances.

Responsibilities

• Greet guests and present menus, highlight daily specials.
• Perform basic cleaning tasks as directed.
• Enter orders on POS, note special requests.
• Coordinate with staff to ensure smooth service and guest satisfaction.
• Serve food and beverages to guests following sequence of service.
• Observe guest satisfaction and respond to requests.
• Open and pour wine tableside.
• Maintain grooming and appearance standards.
• Explain products and services available at the resort.
• Assist bus staff with stocking and station upkeep.
• Answer phones and handle basic cash transactions.
• Print closing report and process deposits according to guidelines.

Skills

Guest service

POS experience

Wine service

Tools

POS system

Job description

We're off I-90, under three miles of Montana State University and downtown Bozeman, and walking distance from a choice of restaurants. It's 15 minutes to the Museum of the Rockies, and Bozeman Yellowstone International Airport (BZN) is 9 miles away via our free shuttle (6am - 11pm). Enjoy our restaurant, indoor pool, and 24-hour convenience shop.

JOB SUMMARY:

Ensure that all guests are served to the hotel’s standard in the Restaurant / Bar / Lounge areas. Ensure the highest standards of hospitality and welcome are always demonstrated within all food and beverage areas.

RESPONSIBILITIES:

• Greets guests and presents them with the menu, informs of special items for the day and menu changes if appropriate.
• Performing basic cleaning tasks as needed or directed by supervisor.
• Enter orders on the POS machine, ensuring special requests made by the guest while ordering the food are notated.
• Coordinate with the bus person, kitchen staff, bar staff to ensure smooth operation and guest satisfaction.
• Server food and beverage to the guest as per the sequence of service.
• Observes guests and ensure their satisfaction with the food and service.
• Promptly respond to guest with any additional request.
• Properly open and pour wine at the tableside.
• Adhere to grooming and appearance standards consistently.
• Understands and can communicate products and services available at the resort.
• Assist bus persons with stocking and maintaining the restaurant par stock levels and side station.
• Help other areas of the restaurant such as answering telephones and completing financial transactions.
• Print closing report and drop the cash deposits per company guidelines.

REQUIREMENTS:

• Ability to walk and stand for prolonged periods of time.
• Ability to lift, carry, push and pull up to 40 lbs., independently.
• Ability to obtain a food handlers card and alcohol beverage service cards, or other applicable licensing in accordance with local food and beverage service ordinances.