Server

CoolWorks P.O. Box 383, Morrison, CO; Big Sky (MT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental, Vision, and Life Insurance

401(k) Program Participation

25 Days of Paid Time Off

Subsidized Colleague Housing

Winter Season Pass Program

Complimentary Transportation

Complimentary Meals on Shift

On-Property Discounts Across F&B, Wel/

Travel Discounts Across Kerzner

Job summary

One&Only Moonlight Basin is seeking a Server to deliver professional, attentive service in a luxury dining environment. You will work with Food & Beverage and Culinary teams to ensure service standards exceed guest expectations.

Ideal candidates have 2+ years in a similar role, experience with Micros POS, and a passion for guest satisfaction in a high-end resort setting.

Qualifications

• Minimum of 2 years of experience in a similar service role.
• Excellent communication and interpersonal skills.
• Ability to work effectively in a team-oriented environment.
• Composed under pressure in fast-paced settings.

Responsibilities

• Provide courteous and engaging service throughout the dining experience.
• Attend to guest preferences, allergies, and dietary restrictions with informed recommendations.
• Maintain knowledge of all food and beverage offerings, updates, and daily specials.
• Offer personalized suggestions to elevate the guest experience.
• Support a service culture focused on guest satisfaction.
• Set and maintain table settings with presentation and cleanliness in mind.
• Keep workstations clean, organized, and well-stocked.
• Uphold hygiene and sanitation standards per health regs.
• Collaborate with front and heart-of-house teams for timely service.
• Foster open communication and proactive support among colleagues.

Skills

POS systems

Customer service

Team collaboration

Tools

Micros POS

Job description

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Server is responsible for providing professional, attentive, and customer-focused service to all guests, ensuring a memorable dining experience from start to finish. By working closely with both the Food & Beverage and Culinary teams, this individual helps ensure service standards consistently exceed guest expectations.

Key Duties & Responsibilities

• Provide courteous and engaging service throughout all guests’ dining experience

• Remain attentive to guest preferences, allergies, and dietary restrictions, providing informed and thoughtful recommendations

• Maintain an up-to-date knowledge of all food and beverage offerings, staying current on daily specials, menu updates, and seasonal changes

• Offer personalized suggestions tailored to guests’ expectations to elevate their dining experience

• Contribute to a service culture centered on guest satisfaction

• Set table settings, ensuring presentation, organization, and cleanliness standards are met

• Keep workstations clean, orderly, and well-stocked

• Uphold strict hygiene and sanitation practices to comply with all health and safety regulations

• Collaborate effectively with front and heart-of-house colleagues to deliver timely and smooth service

• Foster a collaborative team working environment through open communication with and proactive support of colleagues

• Perform additional duties as assigned by the Manager, Restaurant or other members of the Management team

Skills, Experience, & Educational Requirements

• Minimum of 2 years of experience in a similar service role, preferably within a high-standard resort or upscale dining setting

• Prior experience working in a 5-star luxury hotel or resort is highly desirable

• Previous experience with POS systems, such as Micros, is advantageous

• Excellent communication and interpersonal skills, with the ability to work effectively in a team-oriented environment

• Composed under pressure, being able to deliver seamless service in fast-paced, high-demand situations

Benefits

• Medical Insurance: 80% Employer-Covered (Full-Time, Year-Round Only)

• Dental, Vision, and Life Insurance: 100% Employer-Covered (Full-Time, Year-Round Only)

• 401(k) Program Participation: 4% Employer Match (Full-Time, Year-Round Only)

• 25 Days of Paid Time Off (Full-Time, Year-Round Only)

• Subsidized Colleague Housing

• Winter Season Pass Program: Ski Pass or Fitness Pass (Subject to Availability)

• Complimentary Transportation

• Complimentary Meals on Shift

• On-Property Discounts Across Food & Beverage, Wellness, and Retail

• Travel Discounts Across Kerzner Properties Worldwide

Physical Requirements

The ideal candidate must be able to perform all physical requirements of the job in a safe manner, with or without reasonable accommodation.Physical requirements include, but are not limited to:

• Standing, walking, stooping, kneeling, and bending in an operational environmentfor extended periods

• Frequent bending, twisting, stooping, reaching, and pulling

• Lifting and carrying of loads weighing up to 30 pounds

• Working in outdoor environments, including high altitudes, that may present extreme weather conditions such as snow, ice, rain, heat, wind, etc.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.