Server

Hilton Garden Inn Albany; Augusta (GA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401k with employer match

Health Insurance

Vision Insurance

Dental Insurance

Paid Time Off

Job summary

NorthPointe Hospitality is seeking experienced Restaurant Servers for AM/PM shifts who deliver award-winning service with a strong focus on guest satisfaction and brand profitability. The role requires teamwork, flexibility for banquet events, and strict adherence to food safety and service standards.

Candidates should have prior restaurant or banquet experience, excellent time management, and a customer-first attitude.

Qualifications

• Demonstrates award-winning service standards and can exceed brand expectations.
• Collaborates well with other departments and team members.
• Manages time effectively and stays organized under pressure.
• Shows self-management and proactive attitude in a fast-paced hotel environment.
• Enjoys interacting with guests and maintains an extroverted, service-focused demeanor.

Responsibilities

• Promotes and upsells the hotel's food and beverage offerings to guests.
• Understands current menu items, presentation, and portion sizes.
• Follows brand and company service protocols consistently.
• Adheres to ServSafe food and beverage safety standards at all times.
• Maintains clean, safe, and organized work areas; prepares for the next shift.
• Supports banquet functions and exhibits flexibility during peak periods.
• Ensures table settings are clean and professionally presented.

Skills

Award Winning Service

Team player

Time management

Self-management

Extroverted personality

ServSafe certified

Education

ServSafe certification

Tools

ServSafe knowledge

Job description

401k with a fully vested employer match, Health, Vision, Dental and PTO.NorthPointe Hospitality also offers a Daily Pay Option. Employees will be able to make secure, instant transfers of earned wages for a fee, before payday, whenever and wherever they need to, 24/7/365.

RESTAURANT SERVERS BOTH AM/PM SHIFTS

We have an immediate opening for experiencedRestaurant Servers -both AM/PM shifts who have a passion for delivering awarding winning service, exhibits exceptional salesmanship and understands how to achieve company-wide expectations regarding bottom line profitability.

Responsibilities:

• Promotes, up-sells and enhances the hotel's food and beverage product and services to all guests and patrons.
• Must have a strong understanding of food preparation and offerings regarding the current menu, plate presentation, and portions.
• Strictly follows company-wide and brand protocols regarding service delivery.
• Ensures ServSafe food and beverage protocols are personally understood and followed at all times.
• Maintains exceptionally clean, safe and organized work areas at all times. Preps accordingly for follow day’s business.
• Works banquet functions as needed - must be highly flexible in work schedule during high volume and holiday periods.
• Ensures table settings are clean and professionally presented at all times. Self-buses.

Qualifications:

• Foremost, must be able to provide Award Winning Service by exceeding brand standards be evidence of SALT scores. Must be a Team player and interact exceptionally well with other departments and fellow associates.
• Prior restaurant, banquet and/or food service experience required.
• Excellent time management, organizational and self- management skills.
• Ability to work under pressure during high volume times to achieve Service and F&B sales budgets/targets.
• Confident, self-driven, dynamic and loves to learn. Has a strong ability to take direction and suggestion from others.
• Loves the interaction with the public, extroverted personality – genuine care for others demonstrated by daily interactions.
• Excellent knowledge of restaurant/banquet set-ups, MUST be ServSafe certified.

We are a team of caring, entrepreneurial, resilient hoteliers passionate about extraordinary guest service, committed to profitability, and dedicated to the long-term growth and development of our associates.