Restaurant Food Server

The Yorktowne Hotel, Tapestry Collection by Hilton; York (York County); On-site; USD 17,000 - 22,000; Part time

Job summary

The Yorktowne Hotel, Tapestry Collection by Hilton is seeking friendly servers to deliver an outstanding dining experience. You will greet guests, seat them promptly, take orders, serve meals, and ensure accuracy in payments, while keeping the dining area clean and welcoming.

This part-time role supports AM and PM shifts and emphasizes a cheerful, guest-focused approach. Ideal candidates will have strong customer service skills, good communication, and the ability to work well with teammates.

Qualifications

• Role emphasizes guest-first service and exceptional customer experience.
• Strong organizational and time-management abilities are required.
• Prior food service experience is highly desirable.
• Excellent communication and interpersonal skills for customers and team members.

Responsibilities

• Greet customers, take orders, serve promptly, and accommodate special requests.
• Handle payments accurately and safeguard transactions.
• Attend pre-shift meetings to align on products, services and facilities.
• Restock and clean as directed, including opening/closing side work.
• Develop menu knowledge to answer questions and suggest items.

Skills

Guest-first service

Organizational skills

Time management

Communication skills

Interpersonal skills

Education

High school diploma or GED

Job description

Our popular hotel is searching for servers with a welcoming smile and a positive customer service attitude to set the tone for our visitors' dining experience. In the restaurant, you will serve our customers by ensuring they are seated quickly, their orders are received, prepared, and delivered in a timely manner, and that tables are cleaned and ready for the next customers. Our servers are committed to providing great customer experience to our visitors, and our ideal applicant maintains a cheerful and polite approach toward both guests and employees. If you love connecting with others and have a strong sense of responsibility, this job could be right for you.

We have openings on the AM and PM Shifts, part time.

Qualifications

• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• Possesses strong, organizational and time management skills
• Prior food service industry experience is highly desired
• Excellent communication and interpersonal skills for working with customers and other team members
• Possess a high school diploma or equivalent certification (GED)

Responsibilities

• Greet customers, take food and beverage orders from diners, serve orders promptly, and accommodate any special needs or requests
• Collect correct payment from guests and ensure that the guest check and method of payment are accurate to safeguard both the client and the business from mistakes in transactions
• Attend all pre-shift and departmental meetings to improve communications and develop an understanding of products, services, and facilities
• Restock and clean as instructed, including side work for opening and closing of the restaurant
• Develop a comprehensive understanding of menu items, ingredients, and daily specials so that you can respond to client questions and provide recommendations