Server

Eggs Up Grill Albany; Albany (GA); In loco; USD 17.000 - 28.000; Part-time

Descrizione del lavoro

Eggs Up Grill Albany is seeking a Server to create memorable guest experiences by recommending items and delivering hospitality in a fast-paced setting. You will be part of a cohesive team that supports each other’s success while maintaining high standards of service.

You will handle menu suggestions, check in with guests, and ensure satisfaction through attentive hosting and timely table maintenance. Weekend availability is required, and daily tip-outs are part of the role.

Competenze

• Previous serving experience is a plus.
• Ability to work in a loud environment.
• Weekend availability required.

Mansioni

• Understand our Guest-Obsessed culture and create a positive guest experience
• Recommend menu items and answer menu questions
• Check in with tables regularly and anticipate guests' needs
• Maintain server stations and Front of House cleanliness
• Address guest concerns by listening and escalating to a manager
• Assist with daily tip-outs and teamwork

Conoscenze

Guest service

Communication

Teamwork

Multitasking

Descrizione del lavoro

As a Server, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team whose members support each other's success in a fast-paced environment.

Job activities:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience
• Make food and drink recommendations to guests and answer all menu- and service-related questions
• Ensure guest satisfaction by checking in with each table regularly and anticipating guests' needs
• Completing server stations/FOH cleaning tasks
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction
• Growth opportunities
• Daily tip-outs

A Server is responsible for serving our guests and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day!

Requirements

Ability to understand and follow direction from others

Ability to listen, understand, and respond to team member and guest requests in a loud environment

Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time

Weekend Availability is required

Company Information

In our Eggs Up Grill DNA, we commit to provide Real Service for Real People – “wholesome and genuine,” “authentic, friendly and genuine hospitality.” Our restaurants are Home to the Whole Neighborhood – warmly welcoming anyone and everyone, ensuring everyone feels right at home. We’d love to make you a part of our family!