Server

Rochambeau; Boston (MA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Great pay

401k match

Flexible schedules

Growth opportunities

Discounted dining

Job summary

Rochambeau in Boston is seeking a Server to deliver memorable guest experiences through great food and beverage recommendations. This full-time role requires morning and Sunday availability and a commitment to hospitality.

You will greet guests, explain menu options, check in with tables, and coordinate with the team to ensure satisfaction. Join a collaborative environment with growth opportunities and benefits.

Qualifications

• Availability for mornings and Sundays.
• Excellent communication and guest service skills.
• Ability to work in a fast-paced team environment.
• Handles guest questions and complaints with empathy and escalation to a manager.

Responsibilities

• Take food and drink orders and make recommendations.
• Provide attentive table service and check in with guests.
• Resolve guest concerns with manager involvement.
• Collaborate with teammates to maintain smooth service.

Skills

Guest-first service

Communication

Teamwork

Problem solving

Job description

As a Server you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment. Being able to clearly communicate with all staff and guests is a must. This is a full time position. Must be available mornings and Sundays.

What you will do:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
• Make food and drink recommendations to guests and answer all menu and service-related questions.
• Ensure guest satisfaction by checking in with each table regularly and anticipating guest needs.
• Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.

Perks of the Job:

• Great pay
• Top Tier benefits, including a matching 401k
• Flexible Schedules
• Growth Opportunities
• Discounted dining at our sister venues

A Server is responsible for serving our guests, and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day!