Server

Ontario Trillium Foundation; Hampton (VA); On-site; USD 24,000 - 32,000; Full time

Job summary

Eggs Up Grill in Hampton, VA is seeking a friendly server to deliver memorable guest experiences by recommending menu items and providing attentive service. You will be part of a cohesive, fast-paced team dedicated to hospitality.

You will learn to understand our Guest-Obsessed culture, support teammates, and contribute to smooth operations while ensuring guests leave satisfied and eager to return.

Qualifications

• Ability to understand and follow direction from others.
• Ability to listen, understand, and respond to team member and guest requests in a loud environment
• Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time

Responsibilities

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience
• Make food and drink recommendations to guests and answer all menu- and service-related questions
• Ensure guest satisfaction by checking in with each table regularly and anticipating guests' needs
• Completing server stations/FOH cleaning tasks
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction
• Growth opportunities
• Daily tip-outs

Skills

Guest service

Team communication

Multitasking

Job description

Description

Our hours of operation are 6:00am - 2:00pm.

As a Server, you will create memorable guest experiences by making great food and beverage recommendations and serving delicious items. You will be a member of a cohesive team whose members support each other's success in a fast-paced environment.

Job activities:

• Understand our Guest-Obsessed culture and do whatever it takes to create a positive and memorable guest experience
• Make food and drink recommendations to guests and answer all menu- and service-related questions
• Ensure guest satisfaction by checking in with each table regularly and anticipating guests' needs
• Completing server stations/FOH cleaning tasks
• Handle guests' complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction
• Growth opportunities
• Daily tip-outs

A Server is responsible for serving our guests and our team with unparalleled hospitality to create unforgettable guest and team member experiences every day!

Requirements

Ability to understand and follow direction from others

Ability to listen, understand, and respond to team member and guest requests in a loud environment

Skill and coordination when using hands to write, pour, and carry several drinks, plates, and bowls at the same time

Company Information

In our Eggs Up Grill DNA, we commit to provide Real Service for Real People – “wholesome and genuine,” “authentic, friendly and genuine hospitality.” Our restaurants are Home to the Whole Neighborhood – warmly welcoming anyone and everyone, ensuring everyone feels right at home. We’d love to make you a part of our family!