Servant-Leadership Manager: Grow Teams & Drive Impact

Chick-fil-A; Melrose Park (IL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Fun environment

Competitive pay

Complimentary meals

Closed Sundays

Flexible schedules

Paid time off

Health insurance

Cross training

Scholarship opportunities

Job summary

Chick-fil-A Melrose Park is seeking a dedicated leader to guide Guest and Team Member experience. Expect 35+ hours weekly, a problem-solving mindset, and the ability to coach teams through peak and non-peak hours.

You will collaborate with front-of-house and back-of-house leaders to drive service excellence. Successful candidates demonstrate leadership, strong communication, growth mindset, and a genuine heart to serve while building a culture of accountability and teamwork at the Melrose Park

Qualifications

• Develop people and teams to meet business goals.
• Provide servant leadership for FOH and BOH operational excellence.
• Provide relevant communication to the Operation and Senior Leadership Team.
• Provide recommendations to the Operator and SLT to better steward the business.
• Convey what we do, but also WHY we do it.
• Own and oversee a critical business area of the restaurant.

Responsibilities

• Develop people and teams to meet the goals of the business.
• Provide servant leadership that results in FOH and BOH operational excellence
• Provide relevant communication to the Operation and Senior Leadership Team
• Provide recommendations to the Operator and SLT in how to better steward the business
• Convey what we do, but also WHY we do it
• Own and oversee a critical business area of the restaurant

Skills

Leadership

Management

Communication

Coaching

Decision-making

Job description

Leadership is critical to our success at Chick-fil-A Melrose Park. We expect our leaders to serve and care for our Guests and our Team Members. In exchange, we commit to investing in your personal and professional growth.

Expectations

• Work 35+ hours a week minimum
• Must be able to directly confront and solve issues that are brought to you
• Problem-solving mindset and big-picture mindset
• Must have developed leadership qualities that will aid in leading either zones or the store during peak and non-peak hours, including making key decisions in stressful situations, high communication with the kitchen and different zone leads, and being able to coach team members through various circumstances through high-stress environments. Must have an energy and enthusiasm that motivates the team to complete assigned tasks efficiently.

Responsibilities:

• Develop people and teams to meet the goals of the business.
• Provide servant leadership that results in FOH and BOH operational excellence
• Provide relevant communication to the Operation and Senior Leadership Team
• Provide recommendations to the Operator and SLT in how to better steward the business
• Convey what we do, but also WHY we do it
• Own and oversee a critical business area of the restaurant

Successful Leaders will Possess:

• Management Skills
• Decision-making Skills
• A Growth Mindset
• Maturity
• Professionalism
• Friendliness
• Punctuality
• Character
• Hustle
• A Heart to Serve
• Communication Skills
• Coachability

Chick-fil-A Melrose Park Benefits:

• Fun, Positive Environment
• Competitive Pay
• Complimentary Meals
• Closed on Sundays
• Flexible Schedules
• Paid Time Off
• Health Insurance
• Cross Training and Leadership Opportunities
• Scholarship Opportunities

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.