Serv Dept Admin Assistant (CMD-602) (4372)

Waukesha-Pearce Industries; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Waukesha-Pearce Industries in Baton Rouge, LA is seeking a Service Department Administrative Assistant to support inside service, sales and parts, handle work orders, payroll, dispatch and customer relations.

The role requires strong phone etiquette, Windows software skills, ability to type 25 wpm, and the flexibility to work varied hours; bilingual English/Spanish is preferred.

Qualifications

• Must have 1 year experience as a Department Administrative Assistant.
• GED or High School Diploma.
• Prefer bilingual English/Spanish speaking and writing skills.
• Mechanical background or knowledge preferred.

Responsibilities

• Perform administrative tasks for Service and Parts Departments.
• Maintain Parts inventory and assist in inventory issues.
• Assist in daily operations decisions and service coordination.
• Support schedule management for the service manager and department.

Skills

Phone etiquette

Customer service

Multiline phone

Typing 25 wpm

Independent worker

Education

High School Diploma or GED

Tools

Windows

Microsoft Word

Microsoft Excel

PowerPoint

Access

Outlook

Job description

Job Details: Job Location: Baton Rouge, LA 70814, Job Category: Admin - Clerical, Job purpose

The Service Department Administrative Assistant will perform all aspects of tasks associated with inside service, sales and parts department that meet with the requirements of WPI and customer needs. Assisting in building and processing service work orders, payroll management, dispatch and customer relations. This position is also responsible for coordinating and maintaining schedule of events for the service manager and service department.

Duties and responsibilities

• Perform necessary administrative tasks for Service and Parts Department
• Perform necessary tasks required for maintaining Parts inventory
• Review and resolve inventory issues
• Assist in making necessary decisions for daily operations
• Perform other duties as assigned

Qualifications: Qualifications

• Must have 1 year previous Department Administrative Assistant
• GED or High School Diploma
• Prefer bilingual (English/Spanish) speaking and writing skills
• Mechanical background or knowledge preferred

Knowledge, Skills, and Abilities

• Must have good phone etiquette, and be able to manage a multi-line telephone
• Must meet goals and objectives set forth by the company
• Must conform to company policies and procedures
• Must have a current driver’s license and acceptable driving record per WPI insurance carrier standards
• Must have the ability to work flexible hours and days
• Must have the ability to type 25 words per minute
• Must be proficient with Windows base environment. (Microsoft Word, Excel, Power Point, Access and Outlook)
• Must be dependable and able to work independently
• Must have customer service experience
• Must maintain good client relations
• Must maintain professional appearance
• Must promote and maintain a clean, neat and safe work environment
• Must have the ability to effectively operate various types of office equipment, including but not limited to computer, fax, printer and telephone system
• Must able to protect the company assets and interest

Working Conditions:

• Typical hours of work Monday through Friday; 8:0 a.m. to 5:00 p.m.
• Weekend hours as necessary.

WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.

En Espanol

WPI es una instituci n EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomacion genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.