Serv Dept Admin Assistant (CMD-602)

Waukesha-pearce Industries Llc; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

The Service Department Administrative Assistant at Waukesha-pearce Industries Llc will perform all aspects of tasks associated with inside service, sales and parts department that meet the requirements of WPI and customer needs. Assisting in building and processing service work orders, payroll management, dispatch and customer relations.

This position is also responsible for coordinating and maintaining schedule of events for the service manager and service department.

Qualifications

• 1 year of experience as a Department Administrative Assistant.
• GED or High School Diploma required.
• Ability to type 25 words per minute.
• Proficiency with Microsoft Office and Windows-based environments.
• Current driver’s license and clean driving record.
• Able to work flexible hours and days.
• Customer service experience and good phone etiquette.

Responsibilities

• Perform administrative tasks for Service and Parts Department.
• Assist in building and processing service work orders and payroll management.
• Handle dispatch and customer relations tasks.
• Coordinate and maintain the schedule of events for the service manager and department.
• Review and resolve inventory issues and support daily operations.
• Ensure professional appearance and a safe, organized work environment.

Skills

Phone etiquette

Customer service

Dependable

Bilingual English/Spanish

Education

GED or High School Diploma

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Access

Windows OS

Job description

Job purposeThe Service Department Administrative Assistant will perform all aspects of tasks associated with inside service, sales and parts department that meet with the requirements of WPI and customer needs. Assisting in building and processing service work orders, payroll management, dispatch and customer relations. This position is also responsible for coordinating and maintaining schedule of events for the service manager and service department.Duties and responsibilitiesPerform necessary administrative tasks for Service and Parts DepartmentPerform necessary tasks required for maintaining Parts inventoryReview and resolve inventory issuesAssist in making necessary decisions for daily operationsPerform other duties as assignedQualificationsMust have 1 year previous Department Administrative AssistantGED or High School DiplomaPrefer bilingual (English/Spanish) speaking and writing skillsMechanical background or knowledge preferredKnowledge, Skills, and AbilitiesMust have good phone etiquette, and be able to manage a multi-line telephoneMust meet goals and objectives set forth by the companyMust conform to company policies and proceduresMust have a current driver’s license and acceptable driving record per WPI insurance carrier standardsMust have the ability to work flexible hours and daysMust have the ability to type 25 words per minuteMust be proficient with Windows base environment. (Microsoft Word, Excel, Power Point, Access and Outlook)Must be dependable and able to work independentlyMust have customer service experienceMust maintain good client relationsMust maintain professional appearanceMust promote and maintain a clean, neat and safe work environmentMust have the ability to effectively operate various types of office equipment, including but not limited to computer, fax, printer and telephone systemMust able to protect the company assets and interestWorking Conditions:Typical hours of work Monday through Friday; 8:00 a.m. to 5:00 p.m.Weekend hours as necessary.WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.En EspanolWPI es una instituci n EEO/AA (igualdad de oportunidad/acción afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientación sexual, infomacion genética, identidad de género, o expresión de género en los programas o actividades los cuales opera.