Sep Sci Field Service Engineer - Southwestern

Socket.dev; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

LECO, a long-standing provider of world-class laboratory instruments, is seeking a Separation Science Field Service Engineer to support customers across the southwestern US. The role requires extensive domestic travel and the ability to maintain strong relationships with clients while servicing instrumentation at customer facilities.

Qualified candidates will hold a bachelor’s degree in the physical sciences with analytical chemistry background and have working knowledge of GC/GCxGC-TOFMS or

Qualifications

• Bachelor degree in the physical sciences with a background in analytical chemistry.
• Experience or familiarity with GC/GCxGC-TOFMS or similar instrumentation.
• Strong interpersonal and customer communication skills.
• Ability to work independently and travel domestically.

Responsibilities

• Troubleshoot, repair and install GC-MS, GCxGC-MS and GCxGC FID instrumentation.
• Promptly and correctly fill out service, installation, and related reports.
• Aid in documentation creation/review for new and current instrumentation.
• Present technical information regarding hardware and software to customers and LECO staff.

Job description

Separation Science Field Service Engineer - Southwestern

For over 90 years, LECO has been a leader in the development and production of world class laboratory instruments delivering state of the art products nationwide and across the globe. Located in St. Joseph, Michigan, LECO continues to be a family-owned company that understands the value of shared interests, long-term stability, loyalty, and trust.

Schedule:

Full Time: 8:00am – 5:00pm, Monday – Friday

Position Summary:

This job is primarily located on or near the southwest part of the United States, and requires extensive domestic travel to customer locations. Good communications skills and willingness to work with a wide variety of our customers is required. You will build and maintain relationships as a customer facing member of the team while supporting service activities at customer facilities. You willprovide maintenance, repairs, upgrades, installations, and training on LECO instrumentation as well as interact with other engineering disciplines, and experiences with leading-edge technology. Unrestricted work authorization to work in the United States is required.

Position Responsibilities:

• Troubleshoot, repair and install GC-MS, GCxGC-MS and GCxGC FID instrumentation.
• Promptly and correctly fill out service, installation, and related reports.
• Aid in documentation creation/review for new and current instrumentation.
• Presenting technical information regarding hardware and software in front of customers and LECO staff.

Position Requirements:

• Minimum of Bachelor degree in the physical sciences with a background in analytical chemistry
• Unrestricted work authorization to work within the United States
• Working knowledge of GC/GCxGC-TOFMS, or other Separation Science products with two years hands‑on experience (including service or laboratory work)
• Must be able to work independently and have strong interpersonal and customer communication skills
• Previous experience in field service or as a laboratory instrument operator and a basic knowledge of electronics is desirable
• Ability to write SOPs and teaching experience is strongly desirable
• Working knowledge of MS Office is required

Education/Certifications:

• Minimum of Bachelor degree in the physical sciences with a background in analytical chemistry

Special consideration for recent graduates is a possibility depending on the skills and depth of knowledge on relevant technology

EOE M/F/VET/Disability