Seoul-Based Partner Engineer — Customer-Facing Onboarding

NEON Rated; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

Neon is seeking a Forward Deployed Engineer to scale the partner engineering function. You will collaborate with sales and customer success to onboard developers, own our customer-facing documentation, and build new features for our customers.

You will help shape the direction and standards of the team. Based in Seoul or willing to relocate, you will work with a global team and communicate in English and Korean, contributing to Neon’s mission to make game publishers independent and successful on

Qualifications

• 5+ years of experience in partner engineering or a similar customer-facing engineering role.
• Experience writing and maintaining API documentation for complex technical products.
• Experience with, and willingness to flex into, full-stack product development to handle customer requests.
• Highly productive with strong ownership and ability to deliver results.
• Experience leading teams or projects and helping others grow their skills.
• Located in or willing to work from Seoul, South Korea.
• Fluent in English and Korean.

Responsibilities

• Scale the partner engineering function and align with sales and customer success.
• Manage developer onboarding and own customer-facing documentation.
• Build out new features for Neon's customers and shape team growth.
• Set standards for teammates and guide long-term direction of the group.

Skills

Partner engineering

API documentation

Full-stack development

Team leadership

English & Korean fluency

Job description

Neon is seeking a Forward Deployed Engineer to scale the partner engineering function. You will collaborate with sales and customer success to onboard developers, own our customer-facing documentation, and build new features for our customers.

You will help shape the direction and standards of the team. Based in Seoul or willing to relocate, you will work with a global team and communicate in English and Korean, contributing to Neon’s mission to make game publishers independent and successful on