Seoul-Based Partner Engineer — Onboarding & API Docs

Rozgoo; United States; Remote; USD 68,000 - 90,000; Full time

Job summary

Neon Neon is seeking a Forward Deployed Engineer to scale the partner engineering function. You’ll work with sales and customer success to onboard developers, own customer-facing docs, and build new features for customers.

You’ll shape the team’s direction and set standards for your teammates at Neon. You’ll be part of an early-stage, high-growth company that values collaboration, execution, and bilingual communication in English and Korean.

Qualifications

• 5+ years of experience in partner engineering or a similar customer-facing engineering role.
• Experience writing and maintaining API documentation for complex technical products.
• Experience with, and willing to flex into, full-stack product development to manage specific customer requests.
• You are highly productive, able to take ownership of key initiatives and deliver results.
• Experience leading teams or projects and helping others level up their skills.

Responsibilities

• Scale the partner engineering function.
• Collaborate with sales and customer success to build and manage developer onboarding.
• Own customer-facing documentation and build out new features for customers.
• Shape the direction of the team: manage how the team grows and set the standards for your teammates at Neon.

Job description

Neon Neon is seeking a Forward Deployed Engineer to scale the partner engineering function. You’ll work with sales and customer success to onboard developers, own customer-facing docs, and build new features for customers.

You’ll shape the team’s direction and set standards for your teammates at Neon. You’ll be part of an early-stage, high-growth company that values collaboration, execution, and bilingual communication in English and Korean.