SEO CSM Team Lead — AI-Driven, Remote, Growth & Retention

Search Atlas

Oregon

Hybrid

USD 90,000 - 110,000

Full time

7 days ago

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Benefits offered by this job

Health insurance

401(k) plan

Unlimited PTO

Paid parental leave

Development budget

LASIK benefit

Pet health insurance

Job summary

Search Atlas is hiring a SEO Customer Success Team Lead to own a book of SEO clients and build AI systems that automate the CSM operation. You will lead the team, coach members, and ensure client strategies meet enterprise standards while expanding retention and upsell.

You should bring 3+ years of hands-on SEO, experience with enterprise clients, and proficiency with HubSpot. This role is remote within the US/Canada with EST hours, offering ownership and rapid impact.

Qualifications

3+ years hands-on SEO at agency or enterprise level.
Experience leading a customer success or client-facing team.
Experience with enterprise or Fortune 500 clients.
Strong with HubSpot.
Familiar with Search Atlas or similar SEO platforms.
Background in SaaS or high growth tech.
Based in US or Canada and able to work EST hours.

Responsibilities

Build AI systems that run the CSM operation with dashboards, automations, alerts.
Lead and grow the CSM team through coaching, performance reviews, training, and hiring.
Manage your own book of business as a player and a coach.
Be the SEO backbone of the team; spot-check client strategies and fix what’s off.
Own retention and upsell; handle escalations and hit quarterly revenue targets.
Run the team on EOS; set ROCKs and ensure they get done.