Sensory Beauty Host: Elevate Guest Experience (PT)

L'Occitane En Provence; Natick (MA); On-site; USD 23,000 - 28,000; Part time

Job summary

L'Occitane En Provence at Natick Mall is seeking a Part-Time Beauty Host to greet guests and deliver a sensorial shopping experience that reflects our brand values. You will create a welcoming atmosphere, showcase products, and guide customers in a serene, customer-focused environment.

You’ll foster warm hospitality, anticipate needs, and support store operations while upholding our standards for service, teamwork, and quality skincare offerings.

Qualifications

• Strong communication skills and creative problem-solving ability.
• Entrepreneurial attitude with a background in a sales-driven environment
• Mindset focused on customer satisfaction (internal and external customers)
• Interest in skincare, body care and fragrance is beneficial.
• Adaptability and flexibility are recommended
• Basic Technology Skills

Responsibilities

• Greet every guest as if they were a cherished guest in your home, extending warm hospitality and offering a sensorial experience.
• Anticipate the needs of your guests and strive to exceed their expectations.
• Welcome feedback openly, presume positive intentions, and maintain a growth-oriented mindset.
• Support & assist with all store operations, policies, and procedures, taking initiative to solve problems and put customers’ needs first.
• Offer direction, mentorship, and encouragement to colleagues to cultivate a positive and inclusive team culture.
• Collaborate and be varied with communication styles as well as individual personalities within the team.

Skills

Communication

Problem solving

Entrepreneurial attitude

Customer focus

Skincare interest

Adaptability

Tech basics

Job description

L'Occitane En Provence at Natick Mall is seeking a Part-Time Beauty Host to greet guests and deliver a sensorial shopping experience that reflects our brand values. You will create a welcoming atmosphere, showcase products, and guide customers in a serene, customer-focused environment.

You’ll foster warm hospitality, anticipate needs, and support store operations while upholding our standards for service, teamwork, and quality skincare offerings.