Senior Zero Trust Consultant – Hands-on, End-to-End

Cloudflare, Inc.; San Francisco (CA); Presencial; USD 163.000 - 224.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) Retirement Savings Plan

Employee Stock Participation Plan

Flexible paid time off

Descripción de la vacante

Cloudflare, Inc. seeks a Senior Professional Services Consultant for Zero Trust to lead complex deployments and guide customers to maximize value from Cloudflare’s SASE solutions.

You will own end-to-end technical engagements, design architectures, and mentor junior consultants while collaborating with security and network teams. Fluency in English is required; Spanish or Portuguese is a strong advantage; travel about 30%.

Formación

• 3+ years in a customer-facing technical implementation or onboarding team, security engineering team, security operations center, or other highly technical team, including 3+ years focused on Zero Trust / SASE.
• Strong command of the OSI model and core protocols: TCP/IP, TLS (including TLSv1.3 and mTLS), DNS, HTTP/2.
• Deep understanding of Zero Trust technologies: Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Remote Browser Isolation (RBI), Data Loss Prevention (DLP), CASB, and Cloud Email Security.
• Deep understanding of internet and security technologies: forward and reverse proxies with content filtering & DLP, sandboxing, firewalls/NGFW, WAF, bot management, rate limiting, and SSL/IPsec & SSL/TLS VPN appliances and services.
• Modern identity: SSO via SAML and OIDC, SCIM user/group provisioning and deprovisioning, LDAP/Active Directory, MFA/FIDO2, and the role of the IdP with hands-on experience on Microsoft Entra ID, Okta, or Ping.
• DNS in depth: DNS filtering, DoH/DoT, conditional forwarding / split-DNS, internal-zone resolution, and local domain fallback.
• Endpoints: software distribution and deployment across Windows, macOS, and Linux; Windows and Linux server administration; and client-endpoint troubleshooting across all three platforms.
• Networking troubleshooting: debugging network connectivity with standard tools (packet capture, DNS/HTTP tracing).
• Work performed in English; fluency in Spanish or Portuguese is a strong advantage.

Responsabilidades

• Plan and deliver timely, organized services for customers and advise on product best practices to maximize value.
• Gather business and technical requirements, build, migrate and deliver a solution, producing design documents, migration plans and related artifacts.
• Implement changes in the customer's Cloudflare environment following change-management process and guide integrations (identity providers, endpoints, DNS, etc.).
• Troubleshoot implementation issues and collaborate with Customer Support, Engineering, and other teams to drive escalations to resolution.
• Contribute to knowledge-sharing and build templates, automation scripts, procedures, and workflows.
• Lead multi-workstream engagements, mentor junior consultants, and support pre-sales scoping and solution design.

Conocimientos

Customer-facing experience

Zero Trust / SASE knowledge

English communication

Herramientas

Terraform

REST APIs

SIEM

Intune

Jamf

Descripción del empleo

Cloudflare, Inc. seeks a Senior Professional Services Consultant for Zero Trust to lead complex deployments and guide customers to maximize value from Cloudflare’s SASE solutions.

You will own end-to-end technical engagements, design architectures, and mentor junior consultants while collaborating with security and network teams. Fluency in English is required; Spanish or Portuguese is a strong advantage; travel about 30%.