Senior Year-Round Lift Operations Leader

Alterra Mountain Company; Solitude (MD); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Free Solitude season pass for you and

Discounts on Solitude lift tickets for

Discounts on food, rentals, retail, &

401(k) plan with company match

Job summary

Solitude Mountain Resort seeks an experienced Lift Operations Manager to lead a team of Lift Ops Supervisors, Leads, and Operators. You will drive safety, accountability, and guest-focused service across year-round lift operations.

You will partner with the Lift Operations Director and Lift Maintenance Manager to ensure training, reliable lift performance, and achievement of department goals in a fast-paced outdoor setting.

Qualifications

• 3+ years leading lift operations or similar.
• Experience with scheduling, payroll, and workforce management systems.
• Ability to work outdoors in all weather conditions.

Responsibilities

• Lead, develop, and manage the Lift Operations team (Supervisor, Leads, Operators).
• Model Solitude values and foster a positive culture focused on safety and guest service.
• Own hiring, training, coaching, performance management, and related processes.
• Plan staffing, scheduling, payroll, and departmental budgets for efficiency.
• Establish and deliver training and safety programs with resort leadership.
• Communicate priorities in daily meetings and provide ongoing coaching.
• Ensure compliance with policies and regulatory requirements.
• Collaborate with resort departments to support daily operations.
• Oversee lift areas, logs, incident reports, and evaluations.
• Provide operational support during lift startups, avalanche periods, and events.
• Summer duties: oversee summer lift ops and equipment readiness.

Skills

Leadership

Communication

Safety

Guest service

Tools

Workday

Job description

Solitude Mountain Resort seeks an experienced Lift Operations Manager to lead a team of Lift Ops Supervisors, Leads, and Operators. You will drive safety, accountability, and guest-focused service across year-round lift operations.

You will partner with the Lift Operations Director and Lift Maintenance Manager to ensure training, reliable lift performance, and achievement of department goals in a fast-paced outdoor setting.