Senior Workplace Tech Product Lead - Enterprise Experience

Jobtailor; New Jersey; On-site; USD 150,000 - 210,000; Full time

Job summary

Jobtailor in the United States is seeking a Senior Digital Product Manager to lead the workplace technology strategy for the COO Global Operations organization. You will own end‑to‑end product lifecycle, translate business needs into prioritized outcomes, and shape a 12–18 month technology roadmap.

You will partner with executives to understand workflows, balance employee experience with security and cost, embed regulatory controls, and drive adoption through measurable value realization across

Qualifications

• 10+ years of digital product management experience, or equivalent demonstrated through work experience, training, military experience, or education.
• Experience owning end-to-end product lifecycles for user-facing technology at enterprise scale (50,000+ users preferred).
• Experience operating in highly regulated environments; financial services strongly preferred.
• Strong understanding of modern workplace technology domains, including end user compute, collaboration and productivity platforms, shared services, identity, access, and endpoint management.
• Ability to balance employee experience, security, cost, resilience, and operational simplicity.
• Ownership of a product or service portfolio with budget accountability, cost transparency, and vendor strategy considerations.
• Strong roadmap development, backlog prioritization, and trade‑off decision-making skills grounded in business outcomes.
• Experience defining success metrics, tracking adoption, and driving measurable value realization post‑delivery.
• Experience supporting high volume operational teams, including operations hubs, processing teams, and customer service centers.
• Understanding of workflow‑driven environments where reliability, latency, and usability impact productivity.
• Familiarity with technology solutions that reduce friction, rework, and manual handoffs.
• Experience designing products with built‑in controls, auditability, and evidentiary defensibility.
• Ability to partner with Risk, Compliance, Legal, Cyber Security, and Records Management.
• Ability to translate regulatory and control requirements into practical, scalable product decisions.
• Ability to influence without authority across senior business leaders, technology teams, and control partners.
• Strong executive-ready communication skills, including decision briefs, business cases, and trade‑off discussions.
• Experience managing competing priorities across diverse business groups.
• Position is not eligible for work visa sponsorship

Responsibilities

• Shape the workplace technology experience for the COO Global Operations organization.
• Serve as the senior workplace technology partner and single point of accountability for translating business needs into prioritized outcomes.
• Develop and maintain a rolling 12–18 month workplace technology roadmap.
• Partner with business leaders to understand workflows, pain points, and productivity opportunities.
• Translate insights into outcome-focused product strategies.
• Lead portfolio prioritization and facilitate trade-offs across competing demands.
• Embed regulatory, risk, security, records management, and compliance requirements into products.
• Advise executive stakeholders with decision-ready options covering value, cost, risk, and trade-offs.
• Partner with Workplace Technology domain product owners across End User Compute, Collaboration, Regulated Messaging, Print, AV, and Productivity Platforms.
• Drive adoption and value realization through success metrics, outcome tracking, change management, and communications.
• Reduce fragmentation and shadow IT by aligning solutions to enterprise standards and platforms.
• Elevate governance through decision forums, lightweight controls, and executive communications.
• Lead complex digital products, initiatives, programs, and business plans with enterprise impact.
• Provide vision, leadership, and industry expertise for digital strategy.
• Strategically lead professionals and managers across the enterprise.
• Serve as an expert advisor to leadership.
• Represent the company at industry networking, trade, and technical events

Skills

Digital Product Management

Workplace Technology

Executive Communication

Roadmap Development

Stakeholder Partnership

Change Management

Leadership

Portfolio Management

Regulatory Compliance

Tools

Collaboration Platforms

Productivity Platforms

Identity Management

Access Management

Endpoint Management

Job description

Jobtailor in the United States is seeking a Senior Digital Product Manager to lead the workplace technology strategy for the COO Global Operations organization. You will own end‑to‑end product lifecycle, translate business needs into prioritized outcomes, and shape a 12–18 month technology roadmap.

You will partner with executives to understand workflows, balance employee experience with security and cost, embed regulatory controls, and drive adoption through measurable value realization across