Senior Workforce Scheduling Lead, Healthcare

Texas Children's Hospital; Texas; On-site; USD 110,000 - 140,000; Full time

Job summary

Texas Children’s Hospital is seeking a Senior Workforce Scheduling Application Functional Lead to provide senior-level functional leadership for enterprise scheduling solutions.

You’ll serve as the functional owner for scheduling configuration, governance, optimization, reporting, testing, and operational support while partnering with staffing, timekeeping, payroll, human resources, information systems, and operational leaders.

Qualifications

• Bachelor’s degree required
• Master’s degree in health care administration, business administration, information systems, or a related field preferred
• Five years of workforce management, scheduling systems, health care operations, or business systems experience required
• Three years of experience supporting workforce management applications, including advanced scheduling and on-call scheduling, preferred
• Experience supporting integrated workforce management, timekeeping, and payroll environments preferred

Responsibilities

• Leads functional oversight of workforce scheduling capabilities, including advanced scheduling, on-call scheduling, self-scheduling, and open shift management
• Establishes scheduling standards, governance processes, configuration best practices, and operational workflows
• Leads scheduling optimization initiatives to improve workforce utilization, staffing effectiveness, and employee experience
• Serves as the primary liaison to central and operational staffing offices, including inpatient nursing and other clinical and support areas
• Facilitates requirements gathering, prioritization, issue resolution, and governance discussions with stakeholders
• Provides advanced functional support and configuration management for scheduling templates, open shift workflows, staffing rules, and schedule-generation settings
• Supports system upgrades, releases, testing, validation, and enhancement deployments
• Ensures scheduling configurations align with timekeeping, payroll, pay-rule, labor-policy, and operational requirements
• Evaluates downstream impacts of scheduling changes and partners with payroll and timekeeping teams during testing and configuration reviews
• Develops scheduling dashboards, scorecards, and workforce-management reports
• Monitors schedule effectiveness, open shifts, overtime, staffing coverage, and utilization metrics
• Provides data-driven recommendations to operational leaders to improve scheduling performance
• Leads functional design, testing, validation, deployment, training, communications, and organizational adoption activities

Skills

Workforce management experience

Scheduling systems

Healthcare operations

Business systems

Education

Bachelor's degree

Master's degree preferred

Job description

Texas Children’s Hospital is seeking a Senior Workforce Scheduling Application Functional Lead to provide senior-level functional leadership for enterprise scheduling solutions.

You’ll serve as the functional owner for scheduling configuration, governance, optimization, reporting, testing, and operational support while partnering with staffing, timekeeping, payroll, human resources, information systems, and operational leaders.