Senior Workforce Management Professional

Humana Inc; Kentucky; Remote; USD 71,000 - 98,000; Full time

Job summary

Join a forward-thinking organization as a Senior Workforce Management Professional, where you will play a pivotal role in enhancing workforce decision-making through advanced analysis and people metrics. This position offers the opportunity to influence strategic planning and contribute to a culture focused on improving consumer experiences. With a blend of analytical skills and a passion for workforce management, you'll help shape the future of staffing and talent management in an environment that values your insights and contributions. Embrace this chance to make a significant impact in a supportive community dedicated to health and well-being.

Qualifications

• 5+ years of Workforce Management experience required.
• Excellent communication and analytical skills are essential.
• Experience in Process or Project Management preferred.

Responsibilities

• Assess organizational staffing and identify workforce solutions.
• Provide analysis of talent and staffing needs for strategic planning.
• Influence department strategy and make decisions on complex issues.

Skills

Workforce Management Experience

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Analytical Problem-Solving

Critical Thinking

Attention to Detail

Communication Skills

Multitasking

Passion for Consumer Experience

Education

Bachelor's Degree

Advanced Degree

Tools

Aspect Workforce Management

NICE/IEX

Blue Pumpkin

Job description

Job Profile

Senior Workforce Management Professional

Job Level

Senior Professional

Become a part of our caring community and help us put health first

The Senior Workforce Management Professional applies and integrates advanced and predictive analysis, people metrics and reporting to develop strategic and operational insights for workforce decision-making (e.g., staffing, learning and development, talent management, diversity and human resource compliance). The Senior Workforce Management Professional work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.

The Senior Workforce Management Professional assesses organizational staffing and identifies requirements and solutions to meet workforce objectives. Provides analysis of talent and staffing needs based on strategic planning at the enterprise level. Begins to influence department’s strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.

Use your skills to make an impact

Required Qualifications

• 5 or more years of Workforce Management experience
• Comprehensive knowledge of Microsoft Word, Excel and PowerPoint
• Excellent written and oral communication skills
• Strong analysis, critical thinking, and analytical problem-solving skill
• Ability to handle multiple tasks and deadlines with attention to detail
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Previous experience with Aspect Workforce Management, NICE/IEX, Blue Pumpkin, etc.

Preferred Qualifications

• Bachelor's degree or other advanced degree
• Prior experience in Process or Project Management
• Short-range forecast experience
• Strong quantitative and mathematical skills

Additional Information

• M-F 8am-5pm EST or as business needs dictate; Remote

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$71,100 - $97,800 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Referral Bonus Information

This requisition is not eligible for a referral bonus.Application Deadline: 05-11-2025

About us

Humana Inc. (NYSE: HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.