Senior Workflow Manager

Osi Vision, LLC; San Antonio (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Osi Vision, LLC, located in San Antonio, TX, seeks a Senior Workflow Manager to drive organizational transformation and information management for the AFCEC/CIM Workflow Program at JBSA-Lackland. You will coordinate task assignments, provide training, and partner with government personnel to assign offices and responsibilities.

Responsibilities include daily task monitoring, stakeholder inquiry support, and developing rules to improve system efficiency while ensuring compliance with Air Force

Qualifications

• DoD Secret Clearance is required.
• BA/BS degree and/or 10 years’ experience.
• Experience in administrative support of organizational transformation and information management.

Responsibilities

• Provide training on AFCEC workflow system and tools (approx. 20 sessions/year).
• Coordinate task assignments and ensure proper ownership and routing to offices.
• Review management dashboards and provide status updates for overdue or backlog items.
• Provide admin analyst support answering stakeholder inquiries.
• Develop business rules to improve workflow efficiency and integrity.
• Ensure compliance with DoD information assurance directives and set up deliverables for program requirements.
• QA/QC oversight on AFCEC Enterprise Workflow deliverables.

Skills

DoD Secret Clearance

Information Management

SQL querying

Administrative Transformation

Workflow management

Education

BA/BS degree

10 years experience

MA/MS degree desired

Tools

SQL

Job description

Osi Vision is seeking Senior Workflow Manager, to provide organizational transformation, communication processes supporting and expediting transmission of senior executive level and general officer correspondence to execute AFCEC/CIM Workflow/Information Management Program. Work to be performed at AFCEC located on Joint Base San Antonio (JBSA)-Lackland, Texas.

The Senior Workflow Manager ensures the following actions are provided/accomplished in support of AFCEC:

Enterprise Workflow Support

• Provide training on the AFCEC workflow system and processes to include applicable tools. Estimated twenty training sessions per year
• Coordinate Task Assignments in the workflow system and process by receiving incoming packages or tasks, determining ownership, assigning tasks to AOs, and reviewing and processing through executive administrative staff to the appropriate offices for all AFCEC/CIM
• Work with government personnel to determine appropriate tasker assignment office or primary responsibility (OPR) and office of collateral responsibility (OCR
• Review Task Management/ Monitoring daily and provide weekly staff meeting updates on overdue tasks and provide status updates on legacy items and other backlog or critical items of interest
• provide administrative analyst support to answer stakeholder inquiries regarding tasks
• assist in the development of business rules and facilitate the management of workflow to improve and increase efficiencies and effectiveness of how the organization uses the system and to ensure organizational integrity

Information Management Support

• comply with all computer and network access requirements and instructions including DoD Directive 8140.01 “Information Assurance Training, Certification and Workforce Management”
• provide expertise integrating AF guidance documents, assigning, executing the management and communications/information management of the Enterprise Workflow program tasks
• extensive knowledge of querying databases using Structured Query Language (SQL) is required
• assist with set-up and deliverables (graphics, audiovisual equipment, study materials, invitations, record keeping, etc.) for periodic status and training of program requirements in for the delivery of AFCEC Enterprise Workflow at Newcomer’s meetings or other weekly or administrative meetings requiring program/business system information utilizing information obtained within the tasks contained in the Task Management System and on other government databases
• shall conduct QA/QC oversight activities on deliverables required in this PWS to ensure the highest caliber and quality of product performance from AFCEC Enterprise-level Workflow management and Information Management activities to ensure they are being conducted according to Air Force, regulatory, and project-specific procedures and that the resulting data collected are technically defensible
• store currently known data, data acquired during performance of this task order, and Air Force transformation data and be prepared to transmit and/or present up to the minute information in support of fast-moving decision making at the highest AF levels

Required Qualifications:

• DoD Secret Clearance is required
• meet all requirements as stated above under the title “Information Management Support”
• BA.BS degree and/or 10 years’ experience
• demonstrate a combination of experience and knowledge of administrative support of organizational transformation, communication processes supporting and expediting transmission of senior executive level and general officer correspondence to execute AFCEC/CIM Workflow/Information Management Program
• must possess expertise in information knowledge management and Administrative Transformation and records management
• must be able to plan, direct, or coordinate one or more administrative services of an organization, such as records and information management and other office support services
• ability to work on high-visibility or mission critical aspects of a given program and performs all functional duties independently

Desired Qualifications:

• MA/MS degree desired