Senior Workers Compensation Claims Adjuster

Arthur J. Gallagher & Co. (AJG); Rolling Meadows (IL); Remote; USD 50,000 - 90,000; Full time

Job summary

An established industry player is seeking a skilled Claims Adjuster to join their dedicated team. This role offers the opportunity to make a significant impact by managing claims effectively and providing exceptional service to clients. You will utilize your analytical skills to navigate complex claims, ensuring resolution in compliance with industry standards. With the flexibility of fully remote work, you'll be part of a collaborative environment that values diversity and inclusion. Join a company that not only supports your professional growth but also prioritizes your wellbeing through a comprehensive benefits package, including health plans and educational reimbursement.

Benefits

Medical/Dental/Vision Plans

Life and Accident Insurance

401(K) and Roth Options

Tax-advantaged Accounts (HSA, FSA)

Educational Expense Reimbursement

Paid Parental Leave

Digital Mental Health Services

Flexible Work Hours

Training Programs

Charitable Matching Gift Program

Qualifications

• 3-5 years experience in handling lost time/indemnity claims.
• Knowledge of industry standards and practices.

Responsibilities

• Analyze claims exposure and plan appropriate actions.
• Provide exceptional customer service to claimants.

Skills

Claims Management

Analytical Skills

Customer Service

Problem Solving

Education

High School Diploma

Bachelor's Degree

Tools

Claims Software

Business Software

Job description

Introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Overview

Role specifics:
- Jurisdictions: Nationwide (IL/IA/IN/NE/MI, OR IN/AZ/NV/NM/OK/TX/CO/SD/ND) highly desirable
- Licenses: Any for jurisdictions where required
- Location: This role is eligible for fully remote work.

How you'll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Ideal candidates for this position will have:
• Claims Background: A minimum of 3-5 years experience handling lost time/indemnity claims and have extensive experience with litigated files.
• Jurisdictional Experience: Nationwide (IL/IA/IN/NE/MI, OR IN/AZ/NV/NM/OK/TX/CO/SD/ND) highly desirable.
• Active Adjusters' licenses: Any for jurisdictions where required.

As a key member of our experienced Claims Adjuster team, you will:
• Investigate, evaluate, and resolve complex workers compensation claims applying your analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process.
• Think critically, solve problems, plan, and prioritize tasks to optimally serve clients and claimants.

Required Qualifications:
• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriately licensed and/or certified in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Desired:
• Bachelor's Degree

Compensation and benefits

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Medical/dental/vision plans, which start from day one!
• Life and accident insurance
• 401(K) and Roth options
• Tax-advantaged accounts (HSA, FSA)
• Educational expense reimbursement
• Paid parental leave

Other benefits include:

• Digital mental health services (Talkspace)
• Flexible work hours (availability varies by office and job function)
• Training programs
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing
• Charitable matching gift program
• And more...

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.