Senior Workers' Comp Claims Specialist (Remote)

Arthur J. Gallagher & Co. (AJG); Saint Peters (MO); Remote; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits

Career development opportunities

People-first culture

Global reach with local impact

Job summary

Gallagher Bassett is seeking an experienced Claims Adjuster to analyze workers’ compensation claims, determine appropriate resolutions, and coordinate communication among claimants, clients, and internal teams. This role emphasizes empathy, accuracy, and collaboration across multiple jurisdictions.

Candidates should have at least 5 years of claims experience, be licensed in relevant states, and proficient with claims software. A bachelor’s degree is preferred.

Qualifications

• High School Diploma.
• Minimum of 5 years related claims experience.
• Licensed and/or certified in all states where claims are handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.
• Bachelor's Degree (preferred).

Responsibilities

• Analyze claims exposure and determine proper resolution actions.
• Interact with parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to claimants on behalf of clients.
• Handle claims in line with client and corporate policies, procedures and regulatory requirements.
• Document claim activity and support the claim file outcomes.
• Investigate, evaluate, and resolve complex workers’ compensation claims.
• Collaborate with clients to deliver innovative solutions for claims management.

Skills

Claims experience

Analytical skills

Communication

Licensed/certified

Computer skills

Education

High School Diploma

Bachelor's Degree

Tools

Claims software

Job description

Gallagher Bassett is seeking an experienced Claims Adjuster to analyze workers’ compensation claims, determine appropriate resolutions, and coordinate communication among claimants, clients, and internal teams. This role emphasizes empathy, accuracy, and collaboration across multiple jurisdictions.

Candidates should have at least 5 years of claims experience, be licensed in relevant states, and proficient with claims software. A bachelor’s degree is preferred.