Senior Workers' Comp Claims Advocate - Remote

The Hartford; Scottsdale (AZ); Hybrid; USD 62,400 - 93,600; Full time

Job summary

The Hartford in Scottsdale, AZ is seeking a Sr Representative Claims (CH08BE) to join with a hybrid or remote work setup. Start date Oct 5, 2026, with hours Monday–Friday during core business times.

You will manage workers’ compensation claims with timely investigations and financial accuracy while maintaining client relationships. Candidates should have 2+ years of workers' compensation experience, state licensure, strong communication, and MS Office proficiency.

Qualifications

• Minimum of 2+ years of experience in workers' compensation claim handling required
• Certification exams and adjusting licenses as required by state
• Outstanding interpersonal skills
• Strong focus delivering outstanding customer service
• Demonstrated strong written and verbal communication skills
• Demonstrated consistent high level of performance and achievement over career span
• Ability to meet productivity targets in a fast-paced, team-oriented environment
• Excellent time management skills with the ability to manage competing priorities
• Ability to adapt and flourish using industry-changing workflows
• Strong computer proficiency in the MS Office Suite (Word, Excel, Outlook & PowerPoint)
• HS Diploma required, bachelor’s degree is preferred

Responsibilities

• Effectively manage workers’ compensation claims requiring timely investigations and financial accuracy
• Provide benefit oversight, appropriate file disposition and adherence to statutory guidelines for all claims
• Leverage a network of professional resources that may include: doctors, nurses, attorney and regulators to facilitate our mission of restoring the lives of our claimants
• Provide exceptional customer service by establishing and maintaining productive business relationships with customers
• Utilize critical thinking skills to gather and analyze data information to inform critical claim decisions
• Provide accurate mathematical calculations of disability benefit rates and claim financial exposures
• Leverage contemporary technology to achieve accurate and efficient claim outcomes
• Consistently demonstrate professional diplomacy during all interactions with customers
• Contribute to a courageous culture that promotes collaboration and inclusion to maximize operational performance and employee engagement
• Embrace a culture of continuous improvement

Skills

Interpersonal skills

Customer service

Written and verbal communication

Time management

MS Office proficiency

Education

HS Diploma

Bachelor’s degree preferred

Tools

MS Office

Job description

The Hartford in Scottsdale, AZ is seeking a Sr Representative Claims (CH08BE) to join with a hybrid or remote work setup. Start date Oct 5, 2026, with hours Monday–Friday during core business times.

You will manage workers’ compensation claims with timely investigations and financial accuracy while maintaining client relationships. Candidates should have 2+ years of workers' compensation experience, state licensure, strong communication, and MS Office proficiency.